RMN Pre-Sales Coordinator
About The Position
The Pre-Sales Coordinator is the primary contact between the dealership and the company. They will work with the dealer salesmen to produce sales drawings and pricing that is derived from the QuoteWriter specifications provided. All employees are required to support Rosenbauer’s Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.
Requirements
- High school diploma required.
- 2+ years of sales or customer service experience required.
- Able to find, read, and interpret relevant business periodicals, professional journals, technical procedures, or governmental regulations.
- Able to write reports and business correspondence in a professional manner.
- Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Able to follow written and verbal directions and communicate new information that could affect project trajectories.
- Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Proficient in Microsoft Excel, especially related to formulas and equations related to sales.
- Able to perform intermediate PC functions in Microsoft Office Suite and Quote Writer.
- Able to deal with problems involving a variety of variables in non-standard situations.
- Strong attention to detail.
- Able to read and understand specs.
- Able to work professionally with customers/dealerships and internal customers to accomplish common goals.
- Able to prioritize work and to multitask while adhering to deadlines.
- Able to work with minimal supervision in a team environment.
- Able to understand and follow all safety policies to promote a safe working environment for all.
- Ability to obtain a notary.
Nice To Haves
- Associate’s degree in business administration or communication preferred.
- 2+ years of administrative support experience preferred.
- Manufacturing experience preferred.
Responsibilities
- Receive, log, review, edit, and manipulate presales firetruck configuration files generated in QuoteWriter software and submitted to Rosenbauer by the dealer network.
- Work jointly with Pre-Sales Drafters to develop sales drawings that match the QW files.
- Work cross functionally with engineering for special projects to create sales drawings.
- Review the special requests within configuration files, search for non-standard parts, work with outside vendors and apply pricing structure to the requests.
- Communicate with the dealer network, internal staff, customers, and vendors to assure accuracy and clarity of the intention of the specifications provided.
- Communicate with other Pre-Sales team members with issues.
- Track the status of multiple simultaneous projects, to respond to timeline inquiries from dealership staff and supervisor.
- Work to continuously improve the configuration software, forms, and processes we use to perform our functions.
- Stay current on new products and market trends by reading industry publications, websites, vendor presentations.
- Performs other duties and responsibilities as required by management to meet the needs of the company.
Benefits
- EOE, including disability/veterans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
