Pre-Sales Consultant – Partner Division

BioCatch • New York, NY

5d • Remote

About The Position

BioCatch is a leader in Behavioral Biometrics, using machine learning to analyze user behavior and protect individuals online. Their mission is to create a digital world where identity, trust, and ease coexist. BioCatch's technology is used by major financial institutions to combat fraud, facilitate digital transformation, and grow customer relationships. The company has a strong track record with over a decade of data analysis and numerous patents. This role is for a professional based in the United States to join the Sales organization, supporting the Partner division. It's ideal for someone early in their career, with potential prior experience in a financial institution or SaaS company, who is ready to lead discovery calls and demos and develop into a broader pre-sales technical role. The position involves working closely with sales, professional services, product management, and engineering teams to support the partner business, with guidance available from senior Pre-Sales Consultants.

Requirements

• English (Fluent)
• Recent graduate or Early-career professional with prior experience at a financial institution, fintech, or SaaS company — internship, rotational program, analyst role, or similar customer-facing experience all considered.
• Some direct customer-facing experience (presales, client service, relationship management, support, or similar).
• Exposure to coding or technical projects (coursework, bootcamp, personal projects, or on-the-job) — you don't need to be an engineer, but you should be comfortable around technical information and willing to go deeper.
• Comfortable running discovery conversations and delivering demos, or a clear aptitude and eagerness to build that skill quickly.
• A passion to work with innovative technology and an entrepreneurial attitude to grow a career with a successful startup expanding into its next stage of growth.
• Strong oral and written communication skills; ability to explain technical concepts to both technical and non-technical audiences.
• Good listening, analytical, and problem-solving skills; ability to ask the right probing questions to uncover a customer's actual need.
• Ownership mindset — comfortable driving your assigned opportunities forward, with senior support available when needed.
• Willingness to learn and apply sales methodologies like MEDDPICC.
• Foundational understanding of the fraud prevention, AML, or financial crime landscape gained through prior work experience.
• Good technical awareness that supports sales conversations —familiarity with at least some of the following: cloud computing (Azure, AWS), data types (CSV, XML, JSON), APIs, and databases.
• General understanding of security frameworks is a plus.

Responsibilities

• Support sales opportunities to partner prospects and customers, delivering demos and addressing product and technical questions and requirements.
• Build relationships with partner teams and develop credibility as a knowledgeable resource on fraud and financial crime risk solutions.
• Lead discovery calls with new partners, creating the required documentation, capturing partner needs, timelines, and dependencies alongside the Sales Executive.
• Support solution documentation in partnership with the solution architect, escalating complex design questions to senior team members as needed.
• Help partners and end customers understand how BioCatch fits into their decision-making process.
• Scope technical solutions and draft project plans and timelines for new partners, with senior support available where required.
• Coordinate with professional services, delivery, and engineering teams to validate technical and commercial feasibility of proposed solutions.
• Help secure technical commitments to keep opportunities on track toward the technical win.
• Where required, support any Proof of Concept execution for new partners, tracking progress against defined success criteria.
• Contribute to business case materials.
• Own sections of RFI/RFP responses, with review and support from senior colleagues.
• Support responses to customer InfoSec security questionnaires, working with the BioCatch technical team.
• Help deliver training/upskilling sessions for partner resources as needed.
• Stay current on emerging fraud and financial crime MOs, industry trends, and regulations.
• Contribute to competitor intelligence gathering.

Benefits

• Flexible paid time off policy
• Sick, Maternity/ Paternity, and other paid leaves
• 401(k) plan with up to 4% company match
• Healthcare programs tailored to your needs
• Life insurance
• Wellness programs, EAP, and personalized health advocacy
• Fully remote and shared space work options across the US
• Monthly reimbursements for home internet and cell phone

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed