Pre-Production Specialist
About The Position
TruStile is transforming interior design with high quality, made-to-order, well-designed interior doors. We are also designing a great place to work, a place where innovative, driven, diverse people are recognized and rewarded for their performance and dedication. We are hiring a highly motivated Commercial Door Pre-Production Specialist to join our team. This position is responsible for detailing small to large commercial door projects and preparing them for order entry and production. The person will work as part of a close-knit commercial customer service and account management team.
Requirements
- 2 + years’ experience in a customer service position, such as Account Management, Project Management, or Order Coordination.
- 2 + years’ experience in technical order writing or similar type role
- Proficiency in Microsoft Office a must
- Interpersonal skills and/or customer service experience
Nice To Haves
- AutoCAD or equivalent drafting experience is preferred
- Experience interfacing with manufacturing a plus
- Door Manufacturing or hardware experience is preferred
- Familiarity in the commercial construction process would be a bonus
Responsibilities
- Order preparation and order entry utilizing an industry leading web-based configurator and drawing program
- Coordination of order technical details such as door and hardware machining requirements
- Assist in account management from receipt of purchase order through product delivery
- Coordination with Management to schedule timely release of orders to meet the customer’s project delivery requirements
- Learn and apply product technical knowledge such as door construction, fire listings, hardware machining and environmental compliance.
- Interact with customer base to facilitate accuracy of details and order placement
- Engage with internal quality department to check accuracy of written orders versus information provided
- Assist as needed in estimating, customer service, and our internal quality control process
Benefits
- Competitive pay and benefits
- A great team!
- A fun and collaborative work environment
- Growth opportunities
- Competitive compensation
- health insurance
- paid time off
- paid holidays
- 401K retirement savings match
- profit-sharing program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
