Pre-Processor

Community Title Network•Fenwick Island, DE

4d•Onsite

About The Position

The pre-processor position will be responsible for key functions that deliver a successful closing experience. From post-contract to close, you will be on the front lines of customer engagement, where you’ll use strong problem-solving and process execution to drive outcomes. At Community Title Network, we are committed to the highest service standards and are committed to excellence. Because of this, you will be an ideal candidate for the position if you are a practical as well as a task-driven individual who is enthusiastic about their work, communicates effectively, and is driven by quality and fierce attention to detail. From the examination of public records to the settlement table, we treat every transaction stage with the highest degree of professionalism and ethics. We feel strongly that the recipe for a successful transaction begins and ends with communication. If you're looking for a career in a company that's evolving and growing and filled with motivated team members who have pride in - and passion for - what they do, this is a terrific role for you.

Requirements

Minimum of 1 year of relevant work experience in the banking, title/settlement/mortgage, service or other related industry
Excellent communication and interpersonal skills
Ability to multi-task and work under stringent deadlines
Highly detail-oriented
Collaborative and team-oriented

Nice To Haves

Proficiency in Resware or other title software a plus

Responsibilities

Coordinate the collection of key documents and information from customers and external providers.
Coordinating with buyers/sellers on initial paperwork needed
Review files for typographical errors to ensure all information is correct in preparation for the closing
Ordering payoff statements, HOA statements, water and sewer information, answering phones
Manage data and document storage: transmit, scan, and file into appropriate systems
Liaise with external partners and coordinate activities critical for closing
Communicate effectively with clients, customers, and fellow staff, including returning all voicemails and emails
Assist branch with administrative tasks and general customer service