Pre-Owned Vehicle Sales Manager

Gordon Chevrolet • Garden City, MI

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About The Position

Gordon Chevrolet is looking for a proven Used Car Manager to lead and grow our used vehicle operation. This is a hands-on role focused on driving volume, maximizing gross, and building a high-performing team.

Requirements

• 3+ years in used car management or similar role
• Proven ability to drive volume and gross
• Strong in appraisals, inventory strategy, and pricing
• Experience managing reconditioning and costs
• Strong leadership, communication, and closing skills
• Data-driven and results-focused
• Valid driver’s license

Responsibilities

• Drive Performance
• Increase used vehicle volume and gross profit
• Track KPIs and adjust strategy to improve results
• Partner with leadership to hit monthly and annual goals
• Ensure strong CRM execution (lead handling, follow-up, close rate)
• Manage Inventory
• Acquire the right inventory based on market demand
• Maintain proper inventory levels for turn and profitability
• Price vehicles competitively using live market data
• Oversee reconditioning for speed, quality, and cost control
• Lead the Team
• Coach and develop sales staff to improve performance
• Work deals, TO customers, and stay active on the floor
• Set clear expectations and hold the team accountable
• Appraise & Price
• Accurately appraise trades using market data and condition
• Maintain consistent, profit-focused appraisal practices
• Adjust pricing strategies as the market shifts
• Customer Experience
• Ensure a smooth process from first contact to delivery
• Resolve issues quickly and professionally
• Maintain strong CSI and online reputation

Benefits

• Competitive pay and benefits
• Stable, family-owned dealership (43+ years)
• Leadership team that supports performance
• Real opportunity to impact and grow the business

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed