Pre-Litigation Support Manager
About The Position
Keches Law Group, P.C. is a well-established, 50 attorney law firm with offices in Milton, Bridgewater, and Worcester, MA, practicing in the areas of workers' compensation, personal injury, and medical malpractice. Keches Law Group’s Philadelphia office handles all aspects of personal injury cases including motor vehicle accidents, construction accidents, workers’ compensation, class actions and product liability claims. We are growing in Pennsylvania, bringing the quality, compassion, and results that the people of Massachusetts, and all of New England, have experienced from Keches Law Group’s 40 years of serving their communities. We are seeking a highly motivated Pre-Litigation Support Manager to join our team. The mission of the Pre-Litigation Support Manager is to assist and drive negotiations and case management to get clients the maximum payout for their cases within practicable timeframes, while maintaining a reasonable allocation of time to meet case load demands, as well as providing excellent customer service that keep our clients happy and satisfied.
Requirements
- Experience with the insurance claims process in general (claims adjuster/settlement analyst) is a strong preference.
- Ability to read and understand medical records.
- Ability to build quality arguments via writing and verbal communication.
- Ability to analyze reports/records and make accurate conclusions based on these reports.
- Ability to focus in depth on each case, while handling multiple cases throughout the day.
- Ability to organize and prioritize an extensive case load.
- Excellent communication skills: verbal and written communication.
- Attention to detail.
- Self-direction, process oriented.
- Experience in documentation, review, and analysis of electronic documents
- Comfortable with technology, especially around case, customer, and project management.
- 5+ years of prelitigation/paralegal / legal or insurance case management
Responsibilities
- Review the case records: medical records, pictures, police reports, income statements, etc.
- Analyze records to come to proper demand for settlement.
- Write demand letters and other correspondence.
- Make calls to adjusters to negotiate claims.
- Communicate to the client while providing exceptional customer service.
- Updating clients regularly as to the status of their case.
- Process the necessary paperwork to accept settlement: release, negotiation and satisfaction of medical liens, and the distribution of funds.
- Prioritize work based on a case list.
- Respond to emails, calendars, etc.
- Update Litify (Sales Force) case management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
