Pre-Foreclosure Specialist II

LoanCare•,

10d•$19 - $29•Remote

About The Position

LoanCare is seeking a Pre-Foreclosure Specialist II to join their team. This role is ideal for someone who enjoys working with clients, is eager to learn, detail-oriented, and can meet tight deadlines in a fast-paced environment. A background in the mortgage or real estate industry is a plus. The company's mission is to simplify the complex with empathy and insight, making them a top provider in the mortgage services industry.

Requirements

High School Diploma or equivalent required
1-2 years’ experience in pre-foreclosure or related field
Maintains a thorough working knowledge of all state pre-foreclosure document requirements
Working knowledge of FNMA, FHLMC, GNMA, FHA & VA servicing default requirements
Intermediate level Microsoft Office including Outlook, Word and Excel
Excellent oral and written communication skills with the ability to communicate with a variety of audiences
Excels at cross-functional communication and motivation
Able to work independently with minimal supervision
Committed to taking responsibility and ownership for agreed actions and delivery
Strong analytical mindset, critical thinking, and organizational skills
Genuine commitment to providing solutions-based customer experiences

Nice To Haves

Background in the mortgage or real estate industry is a plus
Experience in State, Federal and Agency guidelines pertaining to foreclosure and bankruptcy is preferred
Knowledge of Passport or comparable query software is a plus

Responsibilities

Ensure the foreclosure referral checklist is completed accurately and timely with all appropriate signatures and that the servicing system is noted accurately with the respective response codes.
Assign the correct foreclosure attorney to the loan utilizing the Attorney Referral matrix.
Review daily DLQ 60 Report to qualify loans eligible for foreclosure.
Manage daily executive management dashboard metrics.
Drive workflow to the offshore team to complete the initial review of the foreclosure referral.
Identify loans with inaccurate stops preventing foreclosure referral and work with the respective department to update them.
Ensure SCRA reviews are complete and included in the foreclosure referral package.
Confirm all required foreclosure referral documents are within the foreclosure document package and provide feedback to the offshore team/Default Compliance Specialist if needed.
Partner with the Loss Mitigation department to ensure loans are processed timely and returned to Foreclosure for referral.
Communicate professionally with attorneys, homeowners, and title companies.
Attend onsite hearings, mediations, and trials as needed.
Perform all other duties as assigned.