Pre Cert Rep, Huntsville Hospital Arab Location, Full time, Mon-Fri 8am-4:30pm

Huntsville Hospital Health System•Arab, AL

1d•Onsite

About The Position

A Precert Rep is placed inside a high volume Call Center to schedule and pre-authorize diagnostic testing. Their daily routine varies depending on the needs of the department. They ensure that imaging procedures are scheduled correctly and are authorized in accordance with payer requirements to support timely patient care, reduce denials, and maintain compliance with hospital and insurance guidelines.

Requirements

High school diploma or GED
Prior experience in the healthcare environment and/or customer service is preferred
A working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook are necessary
The ability to communicate in a pleasant, professional, concise, and caring manner
Critical thinking and problem solving to ensure the best care possible for our patients

Responsibilities

Schedules patients at physician request for diagnostic services
Verifies insurance coverage for services as well as whether a pre-auth is required – obtaining the pre-auth as needed
Communicates appointment information and preparation instructions to patients
Communicates with referring providers to ensure all clinical documentation needed is available at time of appointment
Maintains requested statistics, clinical documentation, and reports

Benefits

medical
dental
vision
life insurance
flexible spending
short term and long term disability
several retirement account options with 401K organization match
nurse residency program
tuition assistance
student loan reimbursement
On-site training and education opportunities
Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application