Pre-Analytical Training Coordinator

Labcorp•New York, NY

1d•$23 - $28•Onsite

About The Position

Labcorp is seeking a Training Coordinator to join their team in New York, NY. This role involves assisting with the onboarding and initial training of new employees, providing ongoing group and individualized training on company policies, procedures, competencies, and Lab Information Systems. The coordinator will also develop and implement training resources, evaluate and update existing materials, and serve as a compliance resource. Additionally, the role supports leadership with quality and service metrics, assists in creating improvement plans for underperforming employees, maintains training logs, and provides administrative support. There is potential for travel to client sites and other branches for training purposes, and research of industry-related information may be required.

Requirements

High school diploma or GED
3 years or more of medical or laboratory experience

Nice To Haves

Associate’s degree
3 months or more of specimen processing experience
6 months or more of training or leadership experience
Understanding of laboratory operations as well as policies and procedures
Experience working in a high volume laboratory environment
Proven track record in providing exceptional customer service
Flexibility to travel throughout territory for training purposes
Comfortable working under minimal supervision
Ability to work independently and within a team environment
Proficient with computers; Familiarity with laboratory information systems
High level of attention to detail along with strong communication and organizational skills
Ability to handle the physical requirements of the position
Able to pass a standardized color blindness test
Flexibility to work overtime or other shifts depending on business needs

Responsibilities

Assist with the onboarding of new employees as well as initial training to ensure a positive new hire experience
Provide on-going group and individualized training for purposes of performance enhancement and general education
Deliver training in the areas of company and department policies and procedures, department related competencies and Lab Information Systems
Develop and implement appropriate resources and programs to accomplish training objectives
Evaluate and update existing training materials and plans
Serve as a procedural and compliance resource for department employees
Support leadership with their goals in relation to quality and service metrics
Assist with the creation of improvement plans for underperforming employees
Maintain accurate logs and records for all trainings conducted
Provide training with respect and professionalism at all times
Assist with the workflow during times of high volume or when coverage is needed
May travel to client sites and other branches to assist in training
Research industry related information when necessary
Additional administrative tasks as needed