Pre-Analytical Assistant 1

Quest Diagnostics•Greensboro, NC

12d•Onsite

About The Position

The Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department. This role involves understanding specimen types, handling, and delivery, as well as compliance regulations related to test ordering. The position requires flexibility, a commitment to continuous improvement, and the ability to work effectively in a team-based environment. Tasks include sorting, racking, pickup and delivery of specimens, specimen storage, centrifugation, and aliquoting. The role also involves learning job duties, identifying and resolving specimen-related problems, meeting quality and production standards, and maintaining accurate documentation.

Requirements

Minimal data entry skills
Good organizational skills
Understanding of specimen types related to test(s) ordered
Understanding of clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery
Understanding of compliance regulations related to test ordering
Flexibility and a willingness to adapt to change and pursuit of continuous improvement
Commitment to fulfilling internal and external customer requirements
Willingness to actively contribute to a team based working environment
Ability and willingness to support the department's goals with regard to staffing needs on weekends, holidays, on call and overtime
Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner
Handles multiple tasks simultaneously and works in a production environment
Communicates effectively with all levels of staff both verbally and written
Maintains composure while working under pressure
Reflects good judgment at all times when determining what action to take in resolving problems
Adheres to Quest Diagnostics' Core Values, safety, compliance and work process policies and procedures
Works in a biohazard environment, in compliance with all applicable safety requirements
Keeps work area neat and clean; complies with 5S workplace standards
Able to sit, stand or walk for long periods
Able to lift up to 50 lbs.
Able to maneuver large carts and/or racks with specimens
Demonstrates strong interpersonal skills that foster a positive working environment
Demonstrates work assignment flexibility and ability to adapt to change
Must have some flexibility with regard to work schedule
High School Diploma or GED

Nice To Haves

Medical background preferred which includes medical terminology applicable to a clinical laboratory
Previous experience in a production environment preferred
Familiarity with mainframe computers

Responsibilities

Sorting specimens
Racking specimens
Pickup and delivery of specimens to the laboratory
Specimen storage
Centrifugation
Aliquotting
Learning job duties assigned to the Pre-Analytical Assistant I
Understanding how functions in Tech Ops and Specimen Processing work together and impact Technical departments and result quality
Identifying problems with specimen types, missing information, etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens
Resolving or forwarding information in support of timely problem resolution
Demonstrating an understanding of compliance policies related to test ordering
Researching test order information on translation tables, computer system, and the directory of services
Meeting quality and production standards within 6 months of completing training
Completing all required written documentation such that it is understandable to others, legible and within the assigned time frame
Reporting to work on time, and following attendance guidelines
Supporting the department's performance in the event of coworker absences
Learning additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level
Performing other duties as assigned