Pre-Analytical Assistant 1

Quest Diagnostics•Greensboro, NC

13d•Onsite

About The Position

The Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department. This role involves data entry, organizational skills, and understanding specimen types and handling. The position requires adherence to compliance regulations, flexibility, and a commitment to continuous improvement and customer satisfaction. The assistant will contribute to a team-based environment and support departmental staffing needs, including weekends, holidays, on-call, and overtime. Tasks must be performed with confidence, accuracy, and in a timely manner.

Requirements

Minimal data entry skills
Good organizational skills
Understanding of specimen types related to test(s) ordered
Understanding of clinical department requirements regarding specimen types, quantity, handling, and delivery
Understanding of compliance regulations related to test ordering
Flexibility and willingness to adapt to change
Commitment to fulfilling internal and external customer requirements
Willingness to actively contribute to a team-based working environment
Ability and willingness to support departmental staffing needs on weekends, holidays, on call, and overtime
Ability to perform tasks with confidence, accuracy, and in a timely manner
Ability to handle multiple tasks simultaneously
Ability to work in a production environment
Effective communication skills (verbal and written) with all levels of staff
Ability to maintain composure while working under pressure
Ability to exercise good judgment in problem resolution
Adherence to Core Values, safety, compliance, and work process policies and procedures
Ability to work in a biohazard environment
Ability to keep work area neat and clean and comply with 5S workplace standards
Ability to sit, stand or walk for long periods
Ability to lift up to 50 lbs.
Ability to maneuver large carts and/or racks with specimens
Strong interpersonal skills
Work assignment flexibility and ability to adapt to change
Some flexibility with regard to work schedule
High School Diploma or GED

Nice To Haves

Medical background preferred
Medical terminology applicable to a clinical laboratory preferred
Previous experience in a production environment preferred
Familiarity with mainframe computers preferred

Responsibilities

Sorting specimens
Racking specimens
Pickup and delivery of specimens to the laboratory
Specimen storage
Centrifugation
Aliquotting
Running sorters in archive mode (potential training)
Learning job duties and understanding how functions impact technical departments and result quality
Identifying and resolving or forwarding specimen-related problems
Researching test order information
Meeting quality and production standards
Completing written documentation accurately and timely
Reporting to work on time and following attendance guidelines
Supporting departmental performance during coworker absences
Learning additional functions for progression
Performing other duties as assigned