Pre Access Authorization Specialist I

Intermountain Health

5d•$19 - $28•Onsite

About The Position

The Pre Access Authorization Specialist I is responsible for accurately verifying and completing insurance eligibility, securing prior authorization, and managing authorization-related denials to support patient financial health. The role confirms, enters, and updates patient and guarantor demographic data; verifies patient insurance eligibility, benefits, and authorization; and follows up on appeals and denials when requested. The specialist contacts patients or providers when authorization is unsecured before a scheduled date of service, escalates issues that cannot be resolved independently, maintains work queues, reviews work for quality, and meets departmental productivity, due diligence, and quality standards. The position promotes the organization’s mission, vision, and values and follows service behavior standards. The role is based at the Peaks Regional Office in Broomfield, Colorado, and is scheduled for 40 hours per week. The hourly range is $19.41–$28.14, with the actual rate dependent on experience.

Requirements

High school diploma or equivalent, or four years of revenue cycle experience.
At least two years of insurance authorization experience.
Revenue cycle knowledge.
Technical and technology acumen.
Customer service skills.
Time management skills.
Medical terminology knowledge.
Medical coding knowledge.
Competency proficiency.

Responsibilities

Confirm, enter, and/or update required demographic data on patients and guarantors.
Verify patient insurance eligibility, benefits, and authorization accurately.
Follow up on appeals and denials when requested.
Contact patients or providers when authorization is unsecured before the scheduled date of service.
Escalate issues that cannot be resolved independently.
Maintain departmental and individual work queues and review work for due diligence and quality.
Meet or exceed departmental productivity, due diligence, and quality standards.
Promote the mission, vision, and values and abide by service behavior standards.