Prcpl Analyst: Change Management

Vail Resorts • Vail, CO

7d • $93,409 - $133,441

About The Position

This role is for a Principal Analyst focused on Change Management. The company is looking for individuals to work and play in the mountains, offering opportunities for both seasonal work and career building across 40+ resorts on 3 continents. From day one, employees receive high compensation, free Epic passes, ski/snowboard lessons, retail discounts, training through Epic Service, and wellness benefits. Applications for year-round positions are reviewed on a rolling basis and accepted up to 90 days after the posting date or until the position is filled.

Requirements

• Bachelor’s degree or equivalent experience
• 5-7 years of experience in change management, business transformation, operations enablement, HR or organizational effectiveness
• Change Management: Experience and knowledge of change management principles, methodologies, and tools and applies them pragmatically in service of adoption and execution
• Adoption and Execution Discipline: Able to move from strategy to action by defining practical deployment plans, leader routines, adoption measures, and follow-through mechanisms.
• Operational Judgment: Distinguishes signal from noise, understands what matters most to resort execution, and makes practical tradeoffs in ambiguous environments.
• Business and Ops Acumen: Grounds recommendations in how work gets done in the field, and how change impacts leaders, managers, and frontline teams.
• Stakeholder Influence: Builds credibility quickly, aligns action without formal authority, sets clear expectations, and holds partners accountable to agreed outcomes.
• Field-Ready Communication: Simplifies complex work into clear messages, leader talking points, action plans, and tools that help operational teams execute.
• Agility and Learning Orientation: Adjusts approach based on feedback, balances continuity with evolution, and improves the system over time.
• Integrated Planning: Connects work across COEs, Training, Operational Insights, Workforce Management, HR, Communications, and resort stakeholders to clear action and outcomes
• Project Management: Ability to manage multiple projects at once while navigating a complex and matrixed global organization. Highly organized and detail oriented.
• Emotional Intelligence: Excellent interpersonal skills and comfort interacting with individuals across and at all levels of the organization. Demonstrated commitment to understanding and incorporating the perspectives of a diverse set of stakeholders. Comfortable navigating tension and recognizing risk.
• Self-Driven: Initiative and ability to work independently, meeting challenges with a can-do attitude.
• Microsoft Office: PowerPoint skills a must; responsible for building visually digestible slides and content that bring stakeholders on a journey.

Responsibilities

• Lead Mountain Division Change Management and ensure COE initiatives, enterprise programs, and transformation efforts are integrated, sequenced, and successfully adopted across resorts through leader-led change capability.
• Lead the design and execution of change strategies that support large-scale transformation to drive differentiated business outcomes for our mountain operations.
• Work across stakeholders and teams to strategize, design, manage, and support change to drive faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees who must use the changes in their daily work.
• Build adoption plans that improve leader and manager readiness to execute priority changes, with a focus on ensuring solutions are deployed in a way that is clear, practical and executable for resorts.
• Use resort feedback, adoption data, and operational signals to identify execution risks, surface barriers, and trigger targeted support or intervention where adoption is not progressing.
• Design and execute engagement plans across various channels to drive awareness and desire, and build the skills and abilities needed to sustain long term change across stakeholder groups.
• Define adoption measures, monitor execution progress, identify where solutions are not landing, and feed insights back to drive continuous improvements.
• Provide thought partnership to team members and mountain operations senior leaders, actively sharing opinions and feedback regarding the direction of change efforts.

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior