Practices Mulesoft GTM Specialist- Practice Director

Salesforce•Atlanta, GA

5d•Hybrid

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are hiring for a MuleSoft GTM Specialist within the Salesforce Professional Services Data Excellence & AI Practice team. Our team is passionate about delivering Salesforce's premier AI and data product offerings to ensure customers get the most value from the Salesforce Platform. The MuleSoft Practice GTM Specialist plays a crucial role in positioning data solutions that deliver fast time-to-value, while charting the path for our customers to become a full agentic organization on the Salesforce platform. You will have the ability to position MuleSoft solutions on varied business problems across different industries, while understanding business objectives, managing client expectations and communicating the value of our Services effectively. You’ll serve as a strategic advisor and Salesforce product expert to some of the company’s largest and most complex enterprise customers. You’ll be a passionate, strategic Services GTM specialist with exceptional enterprise, commercial and cross-functional skills. We are looking for strategic, analytical thinkers with business skills to join one of the fastest growing areas of our business.

Requirements

10+ years experience, encompassing the following - Working with integration platforms to solve real business problems.
Deep understanding of API-led connectivity, MuleSoft Anypoint Platform, and the emerging AI/LLM ecosystem.
Relevant Product experience on MuleSoft's Agentic enterprise Solutions including AgentFabric, LLM Gateway, MCP Bridge.
Relevant experience in at least one Cloud technologies - among AWS, Azure, GCP ( sizing, design and scaling )
Experience with different Integration Patterns and ability to recommend relevant patterns solving customer use cases.
Strong awareness of MuleSoft different deployment models including CloudHub 2.0 and Runtime Fabric.
Experience in a Professional Services GTM or delivery role (E.g. Account Partner, Client Partner, Engagement Manager, pre-sales Architect).
Ability to translate complex, technical capabilities into tangible business outcomes and ROI for customers
Background in a consultative role, with a strong understanding of consumption sales, technology and how software services fits into the overall sales process.
Experience growing accounts with large and complex pursuits or projects ($M+)
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessions.
Highly collaborative team player with strong interpersonal skills and the ability to thrive in a fast paced, unpredictable environment.
Ability to operate strategically and execute tactically, a self-starter who can drive outcomes without heavy structure.

Nice To Haves

Exemplary communication skills and ability to work in a team
Ability to problem solve creatively and learn quickly
Strong understanding and command of the English language including written, analytical and verbal communication skills
Willingness to help out wherever needed
Beginners mind

Responsibilities

Provide specialist MuleSoft & Integrations product & implementation expertise to help position, scope, and schedule MuleSoft Professional Services engagements, including for both customer-funded and internally funded engagements.
Partner and build strong relationships with License Sales and Professional Services OU counterparts to educate on the positioning and representation of our Services offerings
Engage customers, including C-Level , using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes. Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment
Continuously explore opportunities with existing customers regarding ‘add on’ services
Contribute to the development of internal methodologies and standardized approaches for use across Services OUs and other regional Practices
Meet individual Services KSOs (Key Strategic Objectives), including individual utilization and individual Services bookings influenced
Flexibility to travel across other North American locations (typically 10%-25% per quarter)