Practice Technology Operations Coordinator

LaBella Associates•Rochester, NY

2d•Hybrid

About The Position

The Practice Technology Operations Coordinator supports the daily operations, organization, and execution of initiatives across the Practice Technology team. This role helps bring structure, follow-through, and coordination to departmental priorities while assisting leadership with operational needs and strategic efforts. Working under the direction of the Practice Technology Leader, this position supports a blend of team operations, initiative coordination, program administration, asset oversight, training support, vendor coordination, standards support, communications, and special projects. The role is intended to improve execution capacity, maintain momentum on key efforts, and help scale an evolving enterprise function. This position is ideal for a highly organized, dependable, adaptable professional who enjoys solving problems, managing details, and helping teams move work forward.

Requirements

3–7 years in operations, project coordination, or similar role
Experience supporting cross-functional teams or multi-team initiatives
AEC / engineering / architecture environment preferred
Experience working with technical teams (BIM, GIS, IT, etc.) is a plus
Strong organization and task tracking across multiple efforts
Experience supporting schedules, action items, and status tracking
Ability to identify blockers and help drive work forward
Comfortable bringing structure to loosely defined processes
Detail-oriented with strong follow-through
Proactive and self-directed
Able to operate in a fast-moving, evolving environment
Focused on getting work across the finish line, not just tracking it

Responsibilities

Support the day-to-day operations of the Practice Technology department.
Help organize team priorities, calendars, recurring activities, and internal workflows.
Prepare meeting agendas, capture notes, track action items, and support follow-up.
Maintain organized records, shared resources, and departmental documentation.
Assist leadership with operational coordination and administrative needs.
Assist with tracking active initiatives, strategic priorities, and departmental projects.
Help maintain schedules, task lists, milestone dates, and status updates.
Coordinate with internal stakeholders to keep initiatives progressing.
Support coordination across Practice Technology, GIS, survey, BIM, IT, and project teams.
Help identify blockers, dependencies, and items needing escalation.
Support implementation efforts from planning through rollout.
Support administration of internal technology programs and operational processes.
Assist with tracking software, subscriptions, equipment, licenses, renewals, and related records.
Help coordinate purchasing requests, vendor follow-up, and inventory management.
Support operational components of specialized programs such as reality capture, drones, scanning, and emerging technology tools.
Help coordinate equipment scheduling, availability, and allocation across teams and offices.
Assist with tracking certifications, credentials, training records, and renewal requirements for specialized programs.
Assist with utilization, cost, and activity tracking to support planning and decision-making.
Maintain accurate documentation for assets, processes, compliance needs, audits, insurance records, and client requirements.
Help coordinate training initiatives, rollout schedules, and communications.
Support organization of standards, templates, guides, and internal resources.
Assist with user communications related to tools, updates, and available support resources.
Help improve visibility and accessibility of Practice Technology services and materials.
Support special assignments and strategic initiatives as directed.
Assist with pilots, AI initiatives, research, process improvement efforts, and technology rollouts.
Recommend process improvements that enhance efficiency, consistency, and user experience.
Take ownership of defined tasks and drive them to completion under leadership guidance.