Practice Support – Social Media Collections and Relativity Analyst

Davis Wright Tremaine LLP•Washington, DC

13d•$107,000 - $142,000•Remote

About The Position

This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices. The Practice Support Social Media Collections and Production Analyst (“Analyst”) plays a key part in delivering eDiscovery and litigation technology support to legal teams at Davis Wright Tremaine. Analysts apply technical knowledge and operational expertise across multiple aspects of the eDiscovery workflow, including data hosting, document review workflows, early case assessment, document productions, and the use of litigation support technologies. As an integrated member of the Practice Support Department, the Analyst assists in delivering a broad range of practice support services using the firm’s litigation technology platforms, including Relativity and other supporting tools. Analysts provide technical support to case teams, assist with the preparation and management of review environments, and help implement workflows that enable efficient document review and production. Analysts collaborate with colleagues, Practice Support Project Managers, and legal teams to identify and develop solutions to technical issues involving litigation support technologies and processes. They may also assist in implementing advanced features within litigation platforms, preparing review workspaces, and supporting document review and production workflows. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.

Requirements

Demonstrated knowledge and experience with litigation support technologies, with emphasis on Relativity
Working knowledge of litigation support applications including document databases, hosted review platforms, transcript management tools, trial presentation tools, and document production workflows
Strong organizational and technical skills related to document searching, review workflows, and document productions
Proficiency with Microsoft Office Suite and strong attention to detail and quality control
Strong written and verbal communication skills
Ability to analyze technical issues and develop practical solutions
Initiative and positive attitude with the ability to anticipate issues and respond thoughtfully
Strong problem-solving skills and attention to detail
Ability to manage multiple tasks and shifting priorities in a deadline-driven environment
Ability to work independently with minimal supervision while contributing effectively as a team member
Ability to collaborate effectively with attorneys, vendors, and colleagues
Bachelor's or Associate's degree and 3+ years of related work experience, or equivalent combination of education and experience

Nice To Haves

Familiarity with social media or web capture tools (e.g., Page Vault, X1 Social Discovery, WebPreserver) considered a plus
Relativity certifications considered a plus

Responsibilities

Support the use and administration of the firm’s Relativity environment and related litigation support tools, including: Creating and configuring firm-standardized workspaces for case teams, Assisting with document ingestion and preparation for review, Manipulating and managing load files and associated metadata, Creating custom views, layouts, and fields to support document review workflows, Assisting with document searching, filtering, and data organization, Preparing document productions and exporting final deliverables, Performing quality control procedures for work performed within the platform, Assisting with troubleshooting platform or workflow issues encountered by case teams.
Assist with advanced Relativity features and workflows, including: Email threading and analytics tools, Near-duplicate identification and conceptual analytics, Development and refinement of search criteria and reporting, Preparation and support of document review workflows, Security access settings and user permissions, Use of dashboards, Excel, and other analytical tools to evaluate document sets.
Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer/WebPreserver, or other solutions to capture social media (e.g., Twitter, Facebook, Instagram, TikTok, etc.) and/or website/webpage content as identified and directed by case teams and/or DWT professional staff.
Ensure metadata and content of captured information is concise, clear, and easily reviewable for potential use as evidence and/or exhibits.
Track and manage projects and enter time for work completed.
Actively participate the firm’s practice support central queue to ensure coverage for all firm practice support requests.
Act as end-user interface to provide helpful insight with questions related to data processing, IPro, Relativity and/or other litigation support-related topics.
Work with legal teams and Practice Support Project Managers to define parameters on projects and provide input and feedback related to data processing projects.
Understand, contribute, improve, and evangelize department practices and procedures.
Harness creativity and collaboration with team members to innovate and solve litigation support challenges.
Dedication to self-education regarding eDiscovery industry news, technologies, including those specific to data processing and data types, and other practice support topics.
Work as a key member of the practice support department to improve firm-wide procedures and practices across the firm.