Practice Supervisor

Shriners Children's•Sacramento, CA

2d•Onsite

About The Position

The Practice Supervisor provides leadership, direction, and support to practice staff to promote safe, high-quality patient care and efficient clinic operations. This role monitors staff performance, ensures adherence to policies and standards, and fosters a collaborative, professional environment. The supervisor supports onboarding, education, and performance improvement initiatives, while serving as a resource for patients, families, and staff in alignment with Shriners Children’s mission, vision, and core values.

Requirements

High School diploma / GED
2 Years Ambulatory/Physician Practice experience
Basic Life Support (BLS)
PEARS (for CMA) required within 12 months

Nice To Haves

Associate degree in Healthcare Administration, Health Services Management, Public Health or related field
1 Year Supervisor/Leadership /Clinic setting experience
2 Years Orthopedic/Pediatric experience
EPIC experience
Medical Assistant Certificate

Responsibilities

Supervise orientation and ongoing education of new and current staff
Facilitate staff meetings, huddles, and training sessions; ensure accurate communication of practice initiatives
Develop staff schedules and assignments to ensure adequate coverage across practice(s)
Ensure efficient daily clinic operations and a positive patient experience by supporting work-flow from check-in through departure and partnering with the Practice Manager to resolve operational and staffing issues
Serve as a resource for staff and assists in resolving patient care issues
Attend required meeting, in-services, and complete ongoing education, and competency training