Practice Supervisor

Shriners Children's•Salt Lake City, UT

About The Position

The Practice Supervisor provides leadership, direction, and support to practice staff to promote safe, high-quality patient care and efficient clinic operations. This role monitors staff performance, ensures adherence to policies and standards, and fosters a collaborative, professional environment. The Supervisor supports onboarding, education, and performance improvement initiatives, while serving as a resource for patients, families, and staff in alignment with Shriners Children’s mission, vision, and core values.

Requirements

2 or more years of ambulatory/physician practice experience
High School Diploma/GED
Basic Life Support (BLS)
PEARS (for CMA) required within 12 months

Nice To Haves

1 or more years of Supervisor/Leadership/Clinic Setting experience
2 or more years of Orthopedic/Pediatric experience
EPIC experience
Associate's Degree
Medical Assistant Certificate

Responsibilities

Supervise orientation and ongoing education of new and current staff
Coach and evaluate staff performance; complete or contribute to appraisals
Facilitate staff meetings, huddles, and training sessions; ensure accurate communication of practice initiatives
Promote team-based care and collaborative relationships with physicians and interprofessional colleagues
Develop staff schedules and assignments to ensure adequate coverage across practice(s)
Monitor attendance, professionalism, and adherence to departmental standards
Ensure efficient daily clinic operations and a positive patient experience by supporting workflow from check-in through departure and partnering with the Practice Manager to resolve operational and staffing issues.
Ensures training and development of staff; support EMR super-user functions, including telehealth coordination and oversight.
Contribute to policy updates, staff development materials, and departmental goals
Serve as a resource for staff and assists in resolving patient care issues
Support patient/family education and advocacy; promote family-centered care
Attend required meetings, in-services, and complete ongoing education, and competency training
Participate in department performance improvement

Benefits

Medical coverage on their first day
403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service
Paid time off
Life insurance
Short term and long-term disability
Flexible Spending Account (FSA) plans
Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected
Tuition reimbursement
Home & auto
Hospitalization
Critical illness
Pet insurance