Practice Supervisor-MSW-FT Days

Mount Sinai Health SystemNew York, NY
$66,482 - $88,900Onsite

About The Position

The Practice Supervisor is primarily responsible for managing the day-to-day front–end operations of an ambulatory practice. Practice Supervisor is responsible for implementing and maintaining MSHS policies and procedures related to front-end practice operations, including Patients First! service standards and staffing models. The Practice Supervisor is responsible for supervising the front-end staff in the Practice; and for performing any of the related roles as staffing contingencies requires. The Supervisor oversees the reception, checkout and clerical functions, handles scheduling issues as needed, addresses patient concerns, and participates in gathering information on customers’ perceptions and preferences.

Requirements

  • Must have MSW (Master of Social Work) degree.
  • Must be full-time.
  • Must work day shifts.

Responsibilities

  • Managing the day-to-day front–end operations of an ambulatory practice.
  • Implementing and maintaining MSHS policies and procedures related to front-end practice operations, including Patients First! service standards and staffing models.
  • Supervising the front-end staff in the Practice.
  • Performing any of the related roles as staffing contingencies requires.
  • Overseeing the reception, checkout and clerical functions.
  • Handling scheduling issues as needed.
  • Addressing patient concerns.
  • Participating in gathering information on customers’ perceptions and preferences.
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