Practice Supervisor (RN)

The Staff PadHelena, MT
Onsite

About The Position

The Staff Pad is partnering with a reputed hospital in beautiful Helena, MT and we are looking for a Practice Supervisor (RN) who is a hands-on leader, enjoys mentoring teams, improving workflows, and making a direct impact on patient care every day. As a Practice Supervisor, you’ll lead from the front—supporting staff, guiding daily clinic operations, and stepping in wherever needed to keep patient care running smoothly. This is more than a supervisory position; it’s an opportunity to build strong teams, improve patient flow, and create a positive, collaborative culture. If you thrive in an active environment, enjoy coaching others, and value patient-centered care, we’d love to meet you. Approximately 40–50% of this role involves direct and indirect patient care responsibilities, including: Rooming patients, Assisting with triage, Supporting clinical coverage during peak times, Modeling expected standards, excellence in patient care and teamwork.

Requirements

  • Graduate of an accredited school of nursing
  • Current Montana Registered Nurse (RN) license
  • Current BLS certification
  • Minimum of 3 years of healthcare experience

Nice To Haves

  • Previous experience overseeing clinic or unit operations
  • Demonstrates growing leadership capabilities and continued professional development
  • Communicates clearly and builds trust with patients and coworkers
  • Leads with integrity, accountability, and professionalism
  • Enjoys problem-solving and managing multiple priorities
  • Creates a positive, respectful team environment
  • Supports change and continuous improvement
  • Values collaboration across interdisciplinary teams
  • Is passionate about developing and mentoring others
  • Demonstrates integrity, honesty, and open communication along with strong verbal and written communication skills
  • Consistently achieves and sustains excellence in departmental Core Measures performance.
  • Maintains confidentiality and professionalism at all times
  • Provides exceptional service to patients, coworkers, physicians, the community, and the organization while consistently exceeding expectations.

Responsibilities

  • Lead and support daily clinic operations to ensure efficient, high-quality patient care
  • Provide real-time coaching, mentoring, and support to clinical and patient access staff
  • Serve as a visible, approachable resource for staff, patients, and providers
  • Help coordinate staffing assignments and workflow priorities throughout the day
  • Identify and resolve operational challenges to maintain smooth patient flow
  • Support onboarding, training, and development of new and existing team members
  • Ensure compliance with safety, regulatory, and organizational standards
  • Collaborate closely with the Practice Manager to reinforce workflows, support staff development, and oversee daily operations without responsibility for budgeting or long-term strategic planning
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