Practice Performance Coordinator
About The Position
The Practice Performance Coordinator analyzes and trends HEDIS/STAR rates, identifies barriers to improvement, and develops interpretive exhibits. The role supports quality data collection and quality-improvement strategies in coordination with local leadership, PCPs, and clinic staff. It also provides local performance reporting and helps improve communication between market and corporate departments. The coordinator maintains knowledge of HEDIS/STAR standards and guidelines and performs other related duties as assigned. Candidates must have a high school diploma or GED and have completed a Medical Assistant or Military Medic program. They should be proficient with Microsoft Office applications, including databases, word processing, and Excel spreadsheets; have knowledge of medical terminology and patient safety procedures; and communicate medical information clearly to patients and colleagues. The position pays $20–$36 per hour, based on factors including local labor markets, education, work experience, and certifications. The company notes that benefits are subject to eligibility requirements and include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and 401(k) contribution. Candidates must pass a drug test before beginning employment.
Requirements
- High school graduate or GED.
- Completion of a Medical Assistant program or Military Medic program.
- Proficiency using Microsoft Office applications, including databases, word processing, and Excel spreadsheets.
- Proficiency in medical terminology and patient safety procedures.
- Solid communication skills to clearly translate and communicate medical information to patients and colleagues.
Responsibilities
- Analyze data for possible integrity issues and data deficits, and document findings.
- Analyze and trend HEDIS/STAR rates, identify barriers to improving rates, and create interpretive exhibits.
- Obtain quality detail reports and flag patient charts with missing measures.
- Work with local leadership to execute quality strategies.
- Support and assist PCPs and clinics with quality data collection.
- Provide reports and monitor performance at the local level.
- Engage PCPs and clinic staff in developing strategies to close quality gaps.
- Support and improve communication between market and corporate departments.
- Maintain education and knowledge of HEDIS/STAR standards and guidelines.
- Perform other related duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase plan, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
