Practice Manager - Community Family Practice, Forest Hills

UPMC•Pittsburgh, PA

23h•Hybrid

About The Position

UPMC Community Medicine Incorporated is hiring a Full-Time Practice Manager to help support Community Family Practice, Forest Hills. This role is responsible for directing, supervising, and coordinating staff and operations at physician offices and clinic sites to provide quality, cost-effective care. The Practice Manager will manage daily operations, financial systems, and ensure compliance with policies and regulatory requirements. They will also be involved in integrating new physicians, monitoring practice benchmarks, preparing budgets, fostering a patient-centric culture, and managing personnel.

Requirements

Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience OR Associates Degree + 3 years healthcare experience and 3 years of management experience OR High School Diploma + 5 years healthcare experience and 5 years of management experience
Act 34

Responsibilities

Manages daily operations at physician offices and clinic sites and coordinates work activities.
Manages schedules and call-offs.
Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
Manages all functions of the financial and patient management system at physician offices.
Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
Integration of new physicians into CMI practices.
Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
Identifies and resolves work problems to ensure quality patient service.
Communicates effectively with senior management and physicians providing regular updates on operations.