Practice Manager, Hospital-Based Services

Trinity Health • Athens, GA

2d

About The Position

The Practice Manager, Hospital-Based Services provides administrative and operational leadership for employed hospital-based physicians and advanced practice providers (APPs) within St. Mary's Medical Group. The role is the primary administrative and operational resource for multiple provider groups, including hospital medicine, neurohospital medicine, pathology, neonatology, and palliative care.

The Practice Manager oversees provider scheduling coordination, PTO and leave administration, onboarding, recruitment support, compensation tracking, and operational issue resolution. Working with providers, physician leaders, hospital administration, human resources, payroll, finance, and revenue cycle teams, the manager supports accurate and efficient employment, compensation, and operational processes and a positive provider experience. Clinical oversight remains with physician leadership; the Practice Manager is accountable for day-to-day administrative and operational management of hospital-based provider services.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in physician practice management, provider operations, or related leadership.
• Strong knowledge of healthcare operations, provider scheduling, compensation administration, payroll processes, onboarding, and physician practice workflows.
• No licensure, certification, or registration required.

Nice To Haves

• Experience supporting physicians and/or advanced practice providers.

Responsibilities

• Serve as the primary administrative contact for employed hospital-based physicians and APPs.
• Support providers with employment-related questions, requests, and operational concerns.
• Coordinate communication between providers, Medical Group leadership, and hospital departments.
• Ensure consistent application of organizational policies, procedures, and provider support processes.
• Partner with physician leaders to coordinate provider schedules and coverage needs.
• Manage and track PTO requests, leave requests, and provider availability.
• Assist with schedule modifications and coverage planning to ensure continuity of services.
• Maintain accurate provider scheduling records and documentation.
• Reconcile required shifts, completed shifts, additional shifts, and shift deficits.
• Coordinate compensation adjustments associated with shift-based compensation plans.
• Collaborate with payroll and finance teams to ensure timely and accurate provider compensation.
• Assist with provider productivity reporting and compensation-related inquiries.
• Support physician and APP recruitment, including interview coordination and candidate visits.
• Coordinate onboarding activities for new providers.
• Facilitate credentialing, payer enrollment, EMR access, IT access, and other onboarding requirements.
• Monitor onboarding progress and ensure completion of required tasks.
• Partner with finance and revenue cycle teams to address billing, productivity, and reimbursement concerns.
• Track operational performance metrics and identify opportunities for process improvement.
• Support implementation of organizational and service line initiatives.
• Serve as a key operational partner to physician leaders across hospital-based service lines.
• Facilitate resolution of operational issues affecting providers and patient care delivery.
• Build collaborative relationships with providers, hospital leadership, and support departments.
• Promote a culture of accountability, responsiveness, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED