Practice Manager

Montefiore Health System•Town/Village of Harrison, NY

1d•Onsite

About The Position

Supervise front line staff, manage the practice, to include managing budgetary responsibilities and financial reporting, facilities and materials management, staff administration, and payroll. Demonstrates understanding of fiscal responsibility and advanced leadership managerial and resources management skills. Provides public relations interface with patients and their families. Train and direct office staff. Responsible for overall quality of billing information.

Requirements

High school diploma/ GED Required
Supervisory experience, and/or dental practice management experience required
Strong communication skills to effectively communicate to Physicians, associates and patients
Financial management skills-(including mathematical concepts and calculations, business planning)
Excellent organizational and interpersonal skills

Nice To Haves

Associates degree preferred
Prior dental revenue cycle experience preferred

Responsibilities

Monitor performance of work related to Accounts Receivable.
Improve income to department through increased collections.
Manage charge capture process, coordinate improvements to interface process to ensure all procedures are billed correctly.
Develop and implement demographics interface quality control program for continuous improvements of quality and accuracy of billing demographics.
Establish and ensure internal controls for payables, receivables, and payroll for fiscal accountability of practice.
Review control systems test, receivables, payables.
Design, implement and monitor practice processes and work flow to ensure proper patient throughput and correct information.
Supervise the front end staff.
Assist in monthly team meetings, taking the minutes and assisting with the agenda to ensure a competent team is in place for optimal patient care, minimize vacancies, and ensure staff retention.
Work with the Practice Manager to implement action plans to ensure customer service is at a high level and to ensure an environment of excellence for patients, associates and physicians.
Perform staff selection, performance appraisals, staff development and disciplinary actions up to and including terminations.
Prepare check requests, requisitions, SAP orders and Office Depot orders and complete the necessary paperwork for these events to optimize utilization of staff and resources.
Maintain budget lines by ordering products within budget constraints.
Ensure financial counseling arrangements are adhered to by patients, including responsibilities, insurance benefits, and responding to patient and clinical questions regarding billing.
Educate patients and providers to ensure and adhere to proper billing procedures.
Review expected TOS payment analysis.
Review and ensure encounter forms are accounted for in an accurate and complete manner.
Ensure charges have been billed out for every service rendered for accuracy and timely revenue capture.
Using reporting tools, perform reconciliation of all services rendered to ensure maximum revenue capture.
Assist with patient registration, scheduling, approvals, referrals, patient counseling, receiving payments, and other clerical tasks as needed to ensure quality of care and payment receipt.
Audit payment receipt reports.