Practice Manager — Pediatric Therapy Clinic (Bilingual)

L. Rose Recruiting•Maitland, FL

4d•Hybrid

About The Position

L. Rose Recruiting is representing Felice Center in its search for a bilingual Practice Manager (English/Spanish) in Maitland, Florida. Felice Center is a small pediatric therapy practice where children and families receive support with communication, movement, coordination, sensory needs, and everyday skills. Its therapists provide speech and language, occupational, and physical therapy. The Practice Manager helps make that care possible by keeping the business side of the clinic organized, responsive, and running smoothly. This role is a great fit for someone who enjoys being around children and families, values the work therapists do, and likes making a visible difference in a small practice. You’ll work closely with the owner and clinical team, combining hands-on daily management with improvements to billing, efficiency, and community relationships. There is also an opportunity to deepen your skills and take on more responsibility in areas such as billing as the practice grows.

Requirements

Bilingual proficiency in English and Spanish is required, with the ability to communicate clearly with children and families in both languages.
Experience managing operations in an outpatient healthcare or therapy practice.
Hands-on experience with insurance billing, claims follow-up, and denials; Medicaid experience is strongly preferred.
Familiarity with pediatric therapy workflows and clinical documentation.
Proficiency in Microsoft Office, including Excel and Outlook.
Comfort with everyday office technology and basic troubleshooting.
A welcoming, patient approach with children and families.
Strong organizational, communication, and problem-solving skills.
Ability to take initiative and collaborate closely with a small clinical team.

Nice To Haves

QuickBooks experience preferred.

Responsibilities

Coordinate scheduling, daily operations, and administrative workflows so families and therapists have a positive experience.
Identify practical ways to reduce expenses and improve efficiency while supporting quality patient care.
Use QuickBooks to track expenses, maintain financial records, and prepare reports for the owner.
Oversee insurance eligibility checks, authorizations, timely claim submission, and follow-up on unpaid or denied claims, including Medicaid claims.
Partner with therapists to resolve documentation issues that affect billing.
Track staff professional licenses and renewal dates, and help ensure required licenses remain active and up to date.
Handle basic office technology issues, such as printer problems, and coordinate outside support when needed.
Help recruit new therapists.
Build relationships with referral sources and community partners.
Maintain a simple monthly scorecard for billing, efficiency, and outreach.