Practice Manager - Carrington Dental & Westside Dental Centre

dentalcorp•Westbank, BC

4d•CA$80,000 - CA$90,000

About The Position

Carrington Dental and Westside Dental are seeking an experienced Dental Practice Manager to lead teams across two established, patient-focused practices. This role involves partnering with clinicians, driving operational excellence, and shaping outstanding patient and employee experiences. The ideal candidate will be responsible for improving daily operations, ensuring maximum productivity, and developing strategies for patient growth. They will also oversee compliance, patient safety, and lead, coach, and motivate the team to enhance productivity and retention. The role includes managing staffing costs, payroll administration, and overseeing accounts receivable.

Requirements

University or College Diploma in business or office administration
3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required
Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
Strong business acumen and extensive experience in budgeting and forecasting
Strong commitment to maintaining health regulation and operational standards
Willingness to work varied hours to align with business needs
Candidates must be legally authorized to work in Canada.

Nice To Haves

Experience with dental software systems and Microsoft Office is preferred

Responsibilities

Build and execute plans to improve daily operations of the practice ensuring maximum productivity and operational excellence.
Develop strategies to increase organic patient growth.
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement.
Provide coaching and direction to the team.
Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets provincial health regulation standards.
Manage and oversee all compliance programs within the practice.
Lead by example to ensure patient safety is a top priority.
Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.
Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
Support recruitment efforts to interview dental professionals and assess for best fit.
Manage and analyze daily staffing costs and payroll administration.
Oversee accounts receivable process.