About The Position

The Practice Manager provides direct administrative, clinical, and strategic support to the department and site administrators, providers, and staff at outpatient practice locations. The role works with senior administrators, site administrators, and providers to promote programmatic and financial growth of the clinical practice. It coordinates efforts with other departments within TFPP to support patient intake, navigation, and satisfaction, and fosters a collaborative environment across the assigned practice. The Practice Manager contributes to program planning and operations, serving as a key conduit for operational improvements focused on customer service and revenue cycle compliance. The position directs day-to-day clinical operations and administrative activities for outpatient practice locations. It assists practice coordinators where applicable, supervises the development of office procedures, and ensures policies and procedures are followed. The role also contacts external vendors, TFP, Temple University Health System, and affiliates to arrange practice operation services.

Requirements

  • Bachelor's degree in Health Care Administration, Public Health, Business, or a related field, or a combination of relevant education and experience in lieu of the degree.
  • Five years of experience in progressively responsible administrative support or supervisory/management roles.

Nice To Haves

  • Master's degree in Health Care Administration, Public Health, Business, or a related field.
  • Progressively challenging managerial experience in an organization or division of comparable scope and complexity.
  • Experience with EPIC EMR.

Responsibilities

  • Provide administrative, clinical, and strategic support to department and site administrators, providers, and staff.
  • Promote programmatic and financial growth of the clinical practice in collaboration with senior administrators, site administrators, and providers.
  • Coordinate with other TFPP departments to support patient intake, navigation, and overall satisfaction.
  • Foster a collaborative and cohesive environment within and between assigned practices.
  • Collaboratively and independently contribute to programmatic planning and operations of assigned practices.
  • Support operational improvements focused on customer service and revenue cycle compliance.
  • Direct day-to-day clinical operations and administrative activities of outpatient practices.
  • Assist practice coordinators where applicable.
  • Supervise the development of office procedures and ensure that policies and procedures are followed.
  • Contact external vendors, TFP, Temple University Health System, and affiliates regarding practice operation services.
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