Practice Manager

Juniper ServicesSparks, NV
Onsite

About The Position

Elevated Orthodontics is seeking a dynamic and experienced, full-time Practice Manager to lead daily operations at our Reno location. This role is ideal for a motivated professional who thrives in a fast-paced healthcare environment and is passionate about delivering an exceptional patient experience while supporting a high-performing team.

Requirements

  • 3+ years of dental or orthodontic practice management experience preferred.
  • Strong leadership skills with proven ability to manage and motivate teams.
  • Proficiency in dental practice management software. (Dentrix, Dolphin, or similar)
  • Excellent communication, organizational, and problem-solving skills.
  • Knowledge of dental insurance, billing procedures, and financial reporting.
  • Familiarity with OSHA, HIPAA, and regulatory compliance standards.
  • Bachelor's degree in healthcare administration or related field preferred.
  • CPR certification preferred.

Responsibilities

  • Oversee daily operations of the orthodontic and exceptional patient experience.
  • Manage front office and clinical staff scheduling, training, and performance.
  • Develop and implement office policies, workflows, and standard operating procedures.
  • Monitor key performance indicators including production, collections, and patient retention.
  • Coordinate with doctors on treatment planning logistics and case acceptance strategies.
  • Oversee billing, insurance verification, and accounts receivable processes.
  • Lead recruitment, onboarding, and team development initiatives.
  • Ensure compliance with OSHA, HIPAA, and state dental board regulations.
  • Manage vendor relationships, supply ordering, and facility maintenance.
  • Foster a positive, collaborative team culture aligned with practice values.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
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