Practice Manager

The Steadman ClinicVail, CO
Hybrid

About The Position

Join The Steadman Clinic Team and embark on a rewarding career where you can make a life-changing, and life-style saving, impact on the lives of professional athletes and community members alike. Here, you won't just be part of a world-renowned orthopedic team; you’ll play a vital role in delivering exceptional, patient-centered care that transforms lives. You'll also be surrounded by the stunning mountain communities that are home to our clinics, allowing you to enjoy a unique lifestyle that balances professional growth with outdoor adventure and the rewarding experience of making a positive difference in people's lives. This is more than a job; it’s an opportunity to blend your professional passion with an extraordinary lifestyle in the heart of the Rockies. Come be part of something truly special!

Requirements

  • Three to five years’ experience working in a medical practice/healthcare setting, preferred, at least 1 year required.
  • Excellent organization, communication (both written and verbal), and interpersonal skills required.
  • Strong attention to detail, with the ability to consistently produce accurate and thorough work, identify errors or inconsistencies, and ensure precision in all tasks.
  • Ability to work in a fast-paced environment and manage a variety of tasks while prioritizing most essential tasks
  • Strong problem-solving and decision-making skills
  • Ability to work independently and as part of a team
  • Strong proficiency in Microsoft Office Suite (including Outlook), with the ability to effectively manage email communication, schedule meetings, organize tasks

Responsibilities

  • Provide executive support to assigned physician practice: performs complex administrative duties including responding for physician when he is unavailable, composing correspondence, and coordinating resources across the practice.
  • Oversees patient relations providing patients with outstanding customer service and support, handles patient medical questions and complaints.
  • Serve as a primary point of contact for surgery scheduling, coordinating with patients, insurance teams for authorization, and external surgical facilities to ensure seamless scheduling and care coordination.
  • Develops and maintains clinic/patient surgery schedule and coordinates patient flow.
  • Responsible for coordinating meetings for assigned physician which includes, but isn't limited to, reserving meeting rooms, ordering meals, developing agendas, taking/publishing minutes, and following through on action items.
  • Under the direction of the physician, partner with Human Resources on recruitment, hiring and onboarding of new employees, managing the annual performance evaluation process, and supporting performance management needs.
  • Under direction of the physician, support the supervision of the Physician's Team including maintaining staff schedule and time off requests to ensure appropriate clinic coverage.
  • Develop and implement policies and procedures to ensure the smooth running of the practice.
  • Develop strategies for continued growth and development of physician practice.
  • Serves as a representative to the Practice Manager Team meetings.
  • Maintain compliance with all relevant laws and regulations, including HIPAA and OSHA.
  • Perform other related duties as assigned: Please note, the responsibilities and scope outlined in this document are not exhaustive and may evolve based on business needs. This job description serves as a general overview of key duties and responsibilities but is not intended to be a comprehensive list of all tasks required for the position. Duties may change at any time, with or without notice, and at the sole discretion of The Steadman Clinic.

Benefits

  • Health, Dental and Vision Insurance with generous premium subsidies for you and your family.
  • 401(k) Retirement with a Safe Harbor contribution amount equal to 4% of eligible compensation and discretionary profit-sharing contribution.
  • Paid Holidays, PTO & STO! Staff receive 9 paid holidays annually. Employees can also earn up to 155 hours of PTO within their first year. In addition, employees accrue sick time of 1 hour per 30 hours worked, up to 48 hours / year.
  • Leave Benefits: The Steadman Clinic covers the cost of paid family medical leave in Colorado, basic life and AD&D, short- and long-term disability.
  • Discretionary Bonus Program and Wellness Benefit.
  • Employee Assistance Program with confidential support from licensed professionals
  • Referral Program Incentive.
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