Practice Manager - Delmar Family Medicine

Albany Medical Center • Slingerlands, NY

2d • $70,068 - $108,605 • Onsite

About The Position

This position provides overall administrative management of a variety of business-related functions, strategic planning, budget development and cost center management under the direction of the Practice Administrator. Provides hands-on leadership for all aspects of patient relations, staffing, marketing, insurance, and financial activities to ensure their successful management. Works closely with the Practice Administrator, Nurse Supervisor, Department Chair, and the Division Heads to establish and maintain an efficient, cohesive and productive work team within the entire department and to help the practice achieve the institutional mission of high quality provision of care for patients.

Requirements

• Bachelor’s degree is required
• Proven management skills with a minimum of 3 - 5 years of experience working in a management capacity in a medical office or clinical setting.
• Must project a professional image, set an example of excellence and earn the confidence of others.
• Must have pristine verbal and written communication skills and have experience in and a desire to deal professionally with the public.
• Exceptional interpersonal and relationship-building skills are required
• Must possess a high level of critical and ethical thinking/behavior and be able to deal with difficult situations with a high level of emotional intelligence
• Understand principals of quality management and be able to lead and facilitate groups of individuals that emphasizes quality, continuous improvement, and high performance
• Strong confidentiality skills, and have the ability to quickly earn the confidence of others.
• Must always maintain a “patient comes first” attitude.
• Self-motivation, swift learning ability and a “can-do,” optimistic attitude is imperative.
• An excellent working knowledge of personal computers, word-processing and spreadsheet software (such as the Microsoft Suite) is required as well as excellent keyboarding skills.
• Must have analytical financial skills, be able to prepare spreadsheets, analyze budgets and interpret information and data
• Ability to be a proactive and effective problem solver

Nice To Haves

• Masters degree preferred
• Experience with medical recordkeeping and billing system is strongly preferred

Responsibilities

• Compliance with organizational standards
• Submission of Payroll
• Utilized problem-solving skills in the day-to-day management of activity in the Division
• Directly supervises all administrative support staff
• Ensures competency of staff
• Engages in conflict resolution when necessary
• Complies with all Center Wide employment policies
• Communication with staff
• Hiring Process
• Employee Development & Recognition – orientation, signing up for training
• Maintenance of Employee Files
• Manages divisions operating expenses in accordance with annual budget
• Completes check requests, green requisitions, and travel reimbursements in accordance with Center-Wide policies
• Enters check requests into Expense database, obtains signatures in accordance with Authority to Act
• Tracks physician CME expenditures
• Participates in Monthly P&L review
• Assist with budget preparation
• Monthly, weekly, and daily reconciliation of physician schedules
• Physician off-site time
• Fills available slots
• Template management

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level