Practice Manager - Springboro, Centerville, and Wilmington Primary Cares

Cincinnati Children's•Springboro, OH

8d•$67,538 - $86,112•Onsite

About The Position

The Practice Manager is the first level of full management authority for a physician practice where team management is the primary duty. This role manages the overall administration of practice operations, including billing and collections, patient scheduling, payroll, medical records, and other general office activities. The Practice Manager will provide leadership on initiatives, projects, or programs, collaborate with appropriate parties to plan, implement, and/or evaluate services, and manage all business and administrative personnel in their medical practice. They will develop and manage operating budgets and have ongoing P&L financial responsibility. This role also involves participating in the development and monitoring of an effective staffing and retention strategy, including hiring and terminating employees, partnering with department leadership to ensure effective performance management of direct reports, establishing and maintaining procedures for orientation of new employees, mentoring and providing learning and development opportunities for direct reports, and collaborating with human resources business partners and department leadership to meet the division's talent management goals. Additionally, the Practice Manager will manage the selection, development, motivation, appraisal, and discipline of personnel, ensure job requirements and goals are clear to employees, delegate responsibilities, establish clear lines of responsibility and accountability, determine and document the qualifications and competence of division personnel, and ensure that orientation, in-service training, and continuing education are provided. The role also includes working with the finance department and clinical departments to develop a third-party payor pricing strategy and monitor its implementation and financial impact, developing effective policies and practices for revenue cycle management, and overseeing all revenue cycle and medical billing in collaboration with Physician and Hospital Billing. Primary responsibility for managing vendors and leases is also included.

Requirements

Bachelor's degree in a related field OR equivalent experience
5+ years of work experience in a related job discipline
3+ clinic sites OR 6+ Reports OR Operating Budget $4M+

Responsibilities

Provide leadership on initiatives, projects or programs.
Collaborate with appropriate parties to plan, implement, and/or evaluate services.
Manages all business and administrative personnel in their medical practice.
Develops and manages operating budgets.
Has ongoing P&L financial responsibility.
Participate in the development and monitoring of an effective staffing and retention strategy, including hiring and terminating employees.
Partner with department leadership to ensure effective performance management of direct reports.
Establish and maintain procedures for orientation of new employees.
Mentor and provide learning and development opportunities for direct reports.
Collaborate with human resources business partners and department leadership to meet the division's talent management goals.
Support organizational programs/plans that impact employees and ensure communication, comprehension, and adherence to all Human Resources policies and related legal and/or compliance requirements.
Manage the selection, development, motivation, appraisal and discipline personnel.
Ensure that job requirements and goals for each position are clear to employees.
Delegate responsibilities to reporting personnel, establish clear lines of responsibility and accountability.
Determine and document the qualifications and competence of division personnel.
Ensure that orientation, in-service training and continuing education are provided to division personnel.
Work with the finance department and clinical departments to develop a third-party payor pricing strategy and monitor its implementation and financial impact.
Develops effective policies and practices to ensure effective revenue cycle management.
Ensures the effective implementation of revenue cycle strategies.
Responsible for overseeing all revenue cycle and medical billing, in collaboration with Physician and Hospital Billing.
Primary responsibility for managing vendors and leases.
Manages the overall administration of practice operations, including billing and collections, patient scheduling, payroll, medical records and other general office activities.