Practice Manager - American Fork InstaCare

Intermountain Health • American Fork, UT

1d • Onsite

About The Position

The Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth. The Practice Manager makes employment decisions including hiring, performance evaluations, coaching and corrective action decisions. This role also supports ancillary services such as human resources and information systems. The practice manager is typically responsible for and collaborates with 5 to 13 Physicians and/or APPs and 12-30 Caregivers and oversees approximately 1 to 4 clinics. They could potentially manage multiple specialties across a market which may require some travel. The Practice Manager role may have oversight of up to 3 direct leader reports of which they will be required to lead and foster their development.

Requirements

• Leadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teaming.
• Develops vision for practice and executes plans to achieve vision.
• Experience working in a matrixed organization and demonstrated ability to influence non-direct reports to meet department goals.
• Demonstrated effective communication and interpersonal relations skills.
• Demonstrated ability to direct, supervise, and coach front office staff.
• Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database or presentations).
• Ability to problem solve and address issues raised by physicians, employees, and patients.
• Experience managing a department budget.

Nice To Haves

• Bachelors Degree in a related field
• 2 years leadership experience in a healthcare setting

Responsibilities

• Provide effective leadership and create a culture of accountability for ambulatory care operations.
• Ensure excellence in patient and caregiver safety, quality assurance of care, patient experience, and equity.
• Manage patient access to care, financial stewardship including budget management, caregiver engagement, and growth.
• Make employment decisions including hiring, performance evaluations, coaching, and corrective action.
• Support ancillary services such as human resources and information systems.
• Lead and foster the development of up to 3 direct leader reports.
• Collaborate with 5 to 13 Physicians and/or APPs and 12-30 Caregivers.
• Oversee approximately 1 to 4 clinics.
• Potentially manage multiple specialties across a market, which may require some travel.

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Up-front tuition coverage paid directly to the academic institution through the PEAK program.
• 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates, through the PEAK program.
• Eligibility to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees