Practice Manager

Kelberman Center Inc•City of Utica, NY

About The Position

The Practice Manager is responsible for the strategic, operational, financial, and regulatory leadership of Kelberman’s clinical services. This role ensures efficient practice operations, financial sustainability, regulatory compliance, and an exceptional patient experience. ?The Practice Manager partners closely with clinical leadership to optimize productivity, oversee patient registration, scheduling and insurance verifications, establish and monitor Key Performance Indicators (KPIs), manage departmental budgets, and ensure compliance with OPWDD Article 16 regulations and relevant NYSED laws, rules, and regulations. ?This position serves as the operational and financial steward of the practice and reports performance metrics to executive leadership.

Requirements

Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.
Accepts and readily adapts to changing priorities, new ideas, strategies, procedures, and methods.
Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.
Excellent time management skills with proven ability to meet deadlines.
Applies and actively shares knowledge, expertise, and best practices with team.
Must possess the ability to make independent decisions when circumstances are warranted.
Bachelor’s degree with 3 years of related experience.
Experience with medical practice management and familiarity with Medicaid managed care and medical billing requirements
Knowledge of basic computer skills
Travel and transport is required. Must have a valid NYS Driver’s License and require reliable transportation.
This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities) and/or OCFS (Office of Child and Family Services).