Practice Manager-St. Cloud-Adult Medicine-Orlando Health Physician Associates

Orlando Health•St. Cloud, FL

1d•Onsite

About The Position

Orlando Health Physician Associates is one of the largest primary care provider groups in Central Florida, comprising the primary care network of the Orlando Health Medical Group. With over 225 providers, they offer care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, serving patients of all ages through various life stages. They provide integrated care within the Orlando Health system, offering convenient access through numerous locations and appointment types, including same-day, next-day, and virtual options. Orlando Health Physician Associates is part of the broader Orlando Health system, known for its award-winning hospitals, specialty institutes, urgent care centers, and outpatient facilities across Florida, Central Alabama, and Puerto Rico. With a legacy of over 100 years, Orlando Health is committed to providing professional and compassionate care. They emphasize employee well-being with benefits that start on day one, including career-growing educational programs and flexible services to support employees and their families. The Practice Manager role is responsible for managing, directing, and coordinating ambulatory/physician office operations to ensure cost-effective, quality patient care services.

Requirements

Associate’s degree in a healthcare, business or related field; or 3 years of progressive healthcare experience
Three (3) years of experience in a lead role or equivalent years of additional related education may substitute for the work experience (in addition to any years counted in the Educational section).

Nice To Haves

Leadership experience preferred

Responsibilities

Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees.
Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public.
Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives.
Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development.
Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff.
Provides direction and leadership to all office staff.
Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances.
Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance.
Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections.
Works closely with the office staff and billing service to monitor reimbursement.
Continuous professional growth and development through educational programs, lectures, etc.
Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Participates in Quality Improvement activities as assigned.
Knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other health care providers.
Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting.
Requires knowledge of government regulations and compliance requirements.
Must have knowledge of fiscal, human resources and employee development to ensure organization productivity.
Establishes and maintains quality control standards.