Practice Manager - Downtown Dental

dentalcorp•Charlottetown, PE

10d•Onsite

About The Position

Conveniently located on Queen St, Downtown Dental has been serving the Charlottetown community since 2016. Led by Dr. Tanya Routledge, our team is dedicated to providing quality dental care and exceptional patient service. Charlottetown, the capital of Prince Edward Island, offers a unique blend of historical charm and modern amenities. Known as the Birthplace of Confederation, the city boasts beautiful Victorian architecture, scenic waterfront views, and a vibrant arts and culinary scene. Join our team and enjoy the warm, welcoming atmosphere of Charlottetown while making a meaningful impact on the oral health of our community. At Downtown Dental, we value a supportive and collaborative environment where every team member is encouraged to grow. Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.

Requirements

University or College Diploma in business or office administration
3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required
Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
Strong business acumen and extensive experience in budgeting and forecasting
Strong commitment to maintaining health regulation and operational standards
Candidates must be legally authorized to work in Canada.

Nice To Haves

Experience with dental software systems and Microsoft Office is preferred
Willingness to work varied hours to align with business needs

Responsibilities

Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team
Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority
Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation
Lead, coach and motivate the team to improve productivity, engagement and retention of patients
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
Support recruitment efforts to interview dental professionals and assess for best fit
Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process