Dental Practice Manager

Jefferson Dental Clinic•Farmers Branch, TX

6d•Onsite

About The Position

General Managers are the local leader at each dental office. General Managers are the trustees of the practice and take ownership of the patient’s well-being, as well as the growth of the office; our community reputation and ensuring company policies and procedures are followed. Under the guidance of the Regional Manager, they are responsible for the overall day-to-day operations of their location. They provide clinical oversight to all team members and hold staff accountable for accomplishing their daily duties, following JDO policies and procedures and providing excellence in patient care.

Requirements

Associates’ degree or 5 years’ management experience
Dental office management experience required, experience in a multi-specialty office is highly preferred
Customer service experience
Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word

Nice To Haves

Knowledge of Dentrix and Dolphin dental software
CPR-BLS, RDA, or other related dental certifications

Responsibilities

Provide day-to-day leadership to multi-specialty dental practice; Partner with Regional Manager to execute on business objectives and provide insights on local execution
Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities
Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
Assist front office team as needed in presenting post-exam consultations and financing options
Partner with Recruiting team to identify, select, and hire high performing candidates
Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed.
Create and manage weekly team member schedules and labor costs