Practice Manager

Keystone Dental Partners • Waukesha, WI

20h

About The Position

Lead. Coach. Grow. Make an Impact. Keystone Dental Partners is seeking an experienced Practice Manager to lead one of our growing dental practices. This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys developing high-performing teams, and is passionate about delivering an exceptional patient experience. Proud to be voted a Top Workplace two years in a row — 2025 & 2026! As Practice Manager, you'll partner with doctors and support teams to drive operational excellence, coach and develop team members, improve practice performance, and help create a positive, patient-centered culture.

Requirements

• 3+ years of leadership or practice management experience (dental or healthcare preferred)
• Strong business acumen with experience managing KPIs and financial performance
• Excellent communication, organization, and problem-solving skills
• Commitment to accountability, collaboration, and continuous improvement
• High School diploma or equivalent
• Minimum 3 years of experience in practice management, business operations, or team leadership; dental or healthcare environment preferred
• Strong leadership skills with the ability to coach, develop, and motivate teams
• Experience managing financial performance, KPIs, and operational metrics
• Strong organizational, problem-solving, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with dental practice management software or similar systems, with the ability to learn new platforms quickly
• Working knowledge of Microsoft Office or Google Workspace
• Experience with scheduling, reporting, and operational systems
• Demonstrated experience performing front-office dental operations, including scheduling, patient communication, insurance processes, treatment coordination, and collections.

Nice To Haves

• Bachelor’s degree in Business, Healthcare Administration, or related field preferred
• Experience in multi-location or group practice settings preferred

Responsibilities

• Drive operational excellence
• Coach and develop team members
• Improve practice performance
• Create a positive, patient-centered culture
• Manage KPIs and financial performance
• Manage multiple priorities in a fast-paced environment
• Perform front-office dental operations, including scheduling, patient communication, insurance processes, treatment coordination, and collections.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED