Practice Manager

The US Oncology NetworkFalmouth, MA
Onsite

About The Position

At Regional Cancer Care Associates (RCCA), we are redefining cancer care through innovation, compassion, and operational excellence. We are looking for a dynamic and motivated Practice Manager to lead day-to-day operations and help deliver an exceptional patient experience. This is more than a management role—you will be at the center of a high-performing healthcare team, driving efficiency, supporting staff, and ensuring every patient interaction reflects our commitment to putting patients first. Whether you're an experienced leader or an emerging professional ready to grow, we encourage you to apply.

Requirements

  • Bachelors degree.
  • Minimum seven years of medical office management experience.

Responsibilities

  • Oversees the daily activities of the business office including patient billing, collections, reimbursement and computer operations.
  • Oversees daily activities of the front office including scheduling, reception and insurance authorization/verification.
  • Implements reimbursement policies and procedures and assists with policy development as appropriate. Ensures all business office activities are conducted to maximize reimbursement and efficiency in accordance with all federal, state and local laws and regulations.
  • Directs the preparation of monthly reimbursement and financial reports for the business office.
  • Coordinates office procedures between the front office, business office and clinic to ensure smooth information flow and communication.
  • Implements systems (both manual and computerized) to support office activities based upon business need.
  • Ensures adherence to company Human Resources policy. Recruits hires and trains all business, front office and support staff. Recommends merit increases, promotions and disciplinary actions.
  • Provides assistance and coverage for business and front office functions as needed. Oversees daily administrative and office management activities including procurement and storage of office supplies, facilities management, office machines and equipment maintenance.
  • Works with vendors and suppliers as needed. Maintains storage of all medical records and office files. Plans and allocates office space and resources.
  • Ensures compliance to company structure, mission statement and policies and procedures, as well as all applicable federal, state and local laws and regulations directing the oversight of medical office procedures. Directly supervises all non- clinical office staff including business office, front office and administrative support personnel.

Benefits

  • Health, dental, and vision plans
  • Wellness program
  • Health savings account - Flexible spending accounts
  • 401(k) retirement plan
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO) and holiday pay
  • Tuition discounts with numerous universities.
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