Practice Manager, Eye Boutique

EssilorLuxottica Group•Geneva, IL

1d•$57,300 - $90,574•Onsite

About The Position

At Eye Boutique, we believe everyone deserves a view for life. We are committed to creating spectacular experiences for both our customers and our team members. As one of the largest locally operated optical providers in the Midwest, we are proud to deliver outstanding patient care while offering the latest in optical technology. We know our continued growth and success are driven by our people, whose dedication makes a meaningful difference every day. Our stores are fast-paced and energetic, with motivating teams and meaningful work that will make you feel good about coming to work every day. Eye Boutique is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! This role supports the Company’s mission to create a community with a primary focus on promoting and guaranteeing premium and professional eyecare experiences with every patient at their local practice. The role also supports advancing the profession of optometry in the healthcare industry. This position is the leader within the local practice and marketplace and establishes the practice as the premier destination for all vision needs within the community.

Requirements

High School graduate or equivalent
4+ years management/supervisory experience, preferably in an eyecare/healthcare setting
A proven track record of delivering results and growth
Excellent business and financial acumen including operational analysis
Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
Strong communicator and listener

Nice To Haves

College degree or equivalent
ABO Certification

Responsibilities

Works closely with managing and associate doctors to ensure the highest standard of patient care and workflow efficiency.
Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
Follows workforce management guidelines to optimally staff all practice hours of operation.
Maintains inventory accuracy through proper inventory management procedures.
Drives change management activities in the practice to include adoption of new technology, processes, and continued improvement.
Ensures all Company approved safety programs are implemented and maintained.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other duties as assigned or as business needs.