Specs of Madison, Practice Manager

EssilorLuxottica Group • Madison, AL

21d

About The Position

The Practice Manager leads the local practice and marketplace, supporting the company’s mission to provide premium, professional eyecare experiences and advance optometry in healthcare. The role establishes the practice as a leading destination for vision needs in the community. The manager works closely with managing and associate doctors to maintain high standards of patient care and efficient workflows, while leading the team to deliver excellent patient experiences and strong business results.

The position oversees practice operations, staffing, training, recruitment, inventory, financial performance, expenses, safety programs, and adoption of new technology and processes. The manager works weekends and evenings as business needs require, with schedules varying by location.

Requirements

• High school graduate or equivalent.
• At least 4 years of management or supervisory experience; eyecare or healthcare experience preferred.
• Proven track record of delivering results and growth.
• Strong business and financial acumen, including operational analysis.
• Familiarity with technology such as point-of-sale systems, patient record systems, and other software applications.
• Strong communication and listening skills.

Nice To Haves

• College degree or equivalent.
• ABO Certification.
• Management or supervisory experience in an eyecare or healthcare setting.

Responsibilities

• Work closely with managing and associate doctors to support high standards of patient care and workflow efficiency.
• Lead team performance and coach, inspire, and develop team members to deliver excellent patient experiences.
• Recruit and select talent and build a pipeline for succession.
• Monitor practice operations and provide on-the-job training and support in accordance with company policies and procedures.
• Analyze practice financial data and recommend actions to improve profitability.
• Manage profits and expenses, including operational functions, sales, medical and vision insurance claim accuracy, labor, and supply ordering.
• Apply knowledge of eyecare business and patient care to improve patient experiences and business results.
• Follow workforce management guidelines to staff all practice operating hours appropriately.
• Maintain inventory accuracy through proper inventory management.
• Lead change management, including adoption of new technology and processes and continuous improvement.
• Ensure company-approved safety programs are implemented and maintained.
• Work weekends and evenings as business needs require; schedules vary by location.
• Follow attendance, daily timekeeping, company policy, and dress-code requirements.
• Perform other duties as assigned or required by business needs.

Benefits

• Benefits may include health care, retirement savings, paid time off or vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.
• The company describes a supportive work culture, incentive opportunities, and professional development support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED