Practice Manager

Rochester Regional Health • Webster, MA

15d • $62,400 - $75,500 • Onsite

About The Position

Provides management and administrative support to the practice. Works closely with the Lead Physician and other practice providers to develop business strategies, formulate budgets, and oversee daily operations. The primary responsibility is to plan, coordinate, direct, and supervise various elements of the practice, including, but not limited to, financial, operations, and personnel management within the policies of the Medical Group and Rochester Regional Health System. Upholds patient rights in all settings. Provides leadership to staff; demonstrates leadership core competencies; delivers superior customer service; communicates and models the system's mission and values.

Requirements

• 2 years of administrative leadership experience or a combination of education and experience may be considered.
• Demonstrated communications and analytical skills required – including, but not limited to, professional billing experience, proficiency in Microsoft Excel, financial management, personnel management, team building, and appropriate interpersonal skills.

Nice To Haves

• Associate or bachelor's degree in business or related field preferred or an equivalent combination of education or work experience.
• 3 years of relevant work experience within a practice setting preferred.

Responsibilities

• Daily oversight. Manage daily operations and financial control of assigned practice, including demographic information, coding, charges, statistical information, and month-end data; prepare annual budget and action plans, while monitoring monthly financial reports
• Collaboration. Work with Human Resources to assist with recruitment, hiring, mentoring, and termination of non-physician staff
• Patient Satisfaction. Solicit and respond to patient feedback to improve service and processes that will enhance the patient experience
• Staff Management. Oversee and evaluate the performance of staff, as well as review and approve time sheets and other payroll materials
• Compliance. Assure compliance with all required policies, procedures, standards, and regulations (dept., county, state, and federal)

Benefits

• Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree