Practice Manager - Women's Health - Gibsonia - Full Time

Highmark Health • Gibsonia, PA

7d • Onsite

About The Position

This job manages the daily operations of a complex large/multiple full time locations/physician practices. It involves managing the day-to-day operations of the physician practice(s), including front and back office functions. The role includes supervising staff, resolving problems, and implementing approved disciplinary action. In conjunction with the director, the Practice Manager develops the practice budget and manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. This position is also responsible for monitoring patient satisfaction reports, identifying variances from standard, and addressing and resolving patient complaints. Additionally, the Practice Manager is responsible for quality and performance improvement by monitoring metrics and addressing deficiencies. The role requires working collaboratively with physicians, leadership, and health professionals to accomplish organization and practice goals, and ensuring compliance with all regulatory requirements. This position requires frequent travel to various practice locations.

Requirements

• Minimum Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• 3-5 years’ experience in physician practice setting
• 2 years’ practice management experience.
• Compliance with the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
• Compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures.
• Compliance with all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
• Adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Nice To Haves

• Experience managing multiple sites.
• CPPM (Certified Physician Practice Manager) certification.

Responsibilities

• Manages the day to day operations of the physician practice(s), including front and back office functions.
• Supervises staff, resolves problems and implements approved disciplinary action.
• Interviews, hires, trains and conducts performance evaluations.
• In conjunction with the director, develops the practice budget.
• Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process.
• Provides primary (or secondary) review of reconciliation of monies being collected and deposited.
• Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
• Ensures compliance with all regulatory requirements.
• Requires frequent travel to various practice locations.

Benefits

• Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager