Practice Manager III

HCA Healthcare•Atlantis, FL

About The Position

The Practice Manager III directs and supervises the day-to-day functions of assigned clinics in the market or division in accordance with applicable federal, state, and local standards, guidelines, and regulations. The role carries out established policies and has administrative authority and accountability for directing clinic activities and programs. Responsibilities include overseeing clinic operations and programs, maintaining and reviewing policies and procedures, conducting staff performance evaluations, consulting with market leadership and clinic staff on operations and service improvement, and reporting on clinic operations to leadership. The manager maintains relationships with patients, providers, medical professionals, and community organizations; supports a healthy work environment and positive public relations; and ensures services are accurately described to the public. The role also oversees inspections and corrective plans, develops and maintains the practice budget, recruits and hires personnel, evaluates staff competence, and ensures adequate trained staffing to meet patient needs. The position is with HCA Florida Palm Beach Surgical Specialists, part of HCA Healthcare’s Physician Services.

Requirements

Bachelor’s degree in health or business administration, or an equivalent combination of education and/or experience.
Three to five years of experience in a healthcare or clinic setting.

Responsibilities

Plan, develop, organize, implement, and direct the day-to-day functions, programs, and activities of the clinics.
Implement written policies and procedures governing clinic operations and review them at least annually for continued regulatory compliance.
Conduct performance evaluations for staff positions.
Explain practice policies and procedures to employees, patients, family members, government agencies, and others as necessary.
Consult with the market manager, practice supervisors, and staff about operations, problem solving, and service improvement.
Prepare written and oral reports and recommendations for leadership concerning clinic operations.
Maintain adequate liaison with patients and ensure public information about clinic services is accurate and descriptive.
Develop plans of correction for deficiencies identified during survey inspections and provide written copies to leadership.
Conduct routine inspections to ensure established policies and procedures are implemented and followed.
Maintain a public relations program serving the interests of the practice and community.
Maintain working relationships with the medical profession, providers, and other health-related facilities and organizations.
Help establish the practice’s tone and atmosphere and create a healthy work environment.
Direct market or division activities and programs, with administrative authority, responsibility, and accountability.
Develop and maintain the practice budget.
Recruit, interview, select, and hire practice personnel, supervisors, and staff.
Review workforce competence and make necessary adjustments or corrections as instructed by leadership.
Ensure sufficient appropriately trained professionals and personnel are on duty to meet patient needs.
Adhere to the Code of Conduct philosophy and Mission and Value Statement.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
Wellbeing support, including free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.