Practice Manager II - Endocrinology - Northeast Philly & Langhorne, PA (satellite)
About The Position
The Practice Manager II is responsible for directing, supervising, and coordinating the daily activities of a Physician Practice. This role often oversees multiple locations, several specialties, and typically manages 10-25 providers. The complexity of this role is considered medium to high due to activities such as research, CPC, and managing residents. Practice Manager IIs commonly manage Practice Manager Is and/or Practice Supervisors at designated locations. This specific role covers two Endocrinology offices: Northeast Philadelphia (main location) and Langhorne, PA (satellite office).
Requirements
- High School diploma or GED required.
- Typically requires 3-5 or more years of experience in a Physician Practice or Healthcare setting.
- Understanding of the necessity and value of teamwork, ability to work effectively as part of a team.
- Knowledge of and ability to use office electronic calendaring software and capabilities.
- Knowledge of the organization's customer support policies, standards and procedures and ability to guide customers on all company interactions.
- Knowledge of and ability to adhere to existing customer support service agreements and the associated support levels and activities.
- Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, email, presentation software and spreadsheets).
- Knowledge of and ability to use office electronic mail software and capabilities.
Nice To Haves
- Bachelor degree preferred.
- Management/Supervisory experience preferred.
Responsibilities
- Supervises Physician Practice operations to ensure prompt and courteous treatment of patients.
- Assists in developing policies and procedures in conjunction with upper management for effective and efficient Practice operation.
- Manages personnel issues including new employee training, performance management, and disciplinary actions.
- Interviews new employee prospects and participates in hiring decisions for the designated office.
- Responds to the needs and requests of providers and escalates issues to Regional leaders or Administrators where appropriate.
- Performs annual written performance appraisals of support staff.
- Performs other duties as assigned.
Benefits
- Medical (including prescription)
- Supplemental insurance
- Dental
- Vision
- Life and AD&D insurance
- Short- and long-term disability
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits (group rates on insurance and discounts)
- Tuition discounts at Thomas Jefferson University (after one year of full time service or two years of part time service)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
