This is an indirect patient care position supporting patient care through Epic InBasket management and medication prior authorization workflows under the supervision of physicians, advanced practice providers, and/or registered nurses. The role manages patient phone calls, responds to patient portal messages, completes medication prior authorizations, coordinates care, and provides patient education as appropriate. The position requires strong communication, critical thinking, and organizational skills to support patients through electronic and telephonic interactions. The Practice LPN maintains working knowledge of regulatory standards and is accountable for sustaining those standards in daily operations. Clinical direction, oversight, and competency review are provided by medical providers and the ambulatory professional development team in coordination with office management. Remote work may be possible after six months of employment.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed