Practice LPN

Cooper University Hospital•Camden, NJ

About The Position

This is an indirect patient care position supporting patient care through Epic InBasket management and medication prior authorization workflows under the supervision of physicians, advanced practice providers, and/or registered nurses. The role manages patient phone calls, responds to patient portal messages, completes medication prior authorizations, coordinates care, and provides patient education as appropriate. Strong communication, critical thinking, and organizational skills are needed to support patients through electronic and telephonic interactions. The Practice LPN maintains working knowledge of regulatory standards and is accountable for sustaining those standards in daily operations. Medical providers and the ambulatory professional development team, in coordination with office management, provide clinical direction, oversight, and competency review. Remote work may be possible after six months of employment.

Requirements

  • Graduate of an accredited school of practical nursing.
  • Current New Jersey LPN license.
  • BLS certification issued by the American Heart Association.
  • Strong communication, critical-thinking, and organizational skills.

Nice To Haves

  • Experience with medication prior authorizations, insurance authorization processes, and/or CoverMyMeds.
  • Experience in an ambulatory or Allergy practice setting.
  • Experience managing Epic InBasket messages and patient portal communications.

Responsibilities

  • Manage patient phone calls.
  • Respond to patient portal messages and manage Epic InBasket communications.
  • Complete medication prior authorizations.
  • Coordinate patient care.
  • Provide patient education as appropriate.
  • Maintain knowledge of regulatory standards and uphold them in daily operations.
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