Practice Director, Permanent Placement (Marketing & Creative)

Robert Half•Chicago, IL
•$53,000 - $75,000

About The Position

The Practice Director is responsible for maintaining above-average performance metrics, leading business generation, and motivating and directing direct reports. The role also participates in recruiting new hires and communicates effectively with all levels of the organization. The director drives revenue-generating activities and practice-group performance, executes operational priorities, meets productivity standards, manages resources, and supports staff recruitment, training, development, and retention. The position requires strong knowledge of the practice group, attention to business trends, achievement of pricing goals, and leadership of customer retention and expansion efforts. The director fosters collaboration, provides feedback and recognition, manages change, resolves issues with staff, clients, and candidates, and promotes an inclusive and positive team culture. Business generation, revenue, and pricing goals are based on location. Total headcount is up to four, including the Practice Director. The position is based in Chicago, Illinois. The typical salary range is $53,000 to $75,000, negotiable depending on experience and location, with eligibility for a bonus based on performance objectives.

Requirements

  • At least 1 year of talent solutions and/or management experience, or equivalent experience.
  • Proven performance in a talent manager or director role.
  • Demonstrated success in business generation and leading and driving business development.
  • Excellent communication, presentation, and problem-solving skills.
  • Proficiency in MS Office, databases, and other technology systems.

Nice To Haves

  • Bachelor’s degree or equivalent.

Responsibilities

  • Maintain consistently above-average performance metrics and meet productivity standards for the practice director and staff.
  • Drive revenue-generating activities and practice-group performance.
  • Execute operational focus areas and manage time, planning, and multiple priorities effectively.
  • Make quality business decisions and achieve pricing goals.
  • Attract and source talent, and participate in recruiting new hires.
  • Train, develop, and retain staff.
  • Recognize and act on business trends and apply expert knowledge of the practice group.
  • Communicate expectations, provide feedback, and deliver difficult messages effectively.
  • Promote collaboration, motivate and inspire staff, lead by example, and recognize successes.
  • Manage change efforts and facilitate resolutions with internal staff, clients, and candidates.
  • Conduct effective meetings.
  • Lead customer retention and expansion strategies and build customer loyalty through superior service.
  • Promote an inclusive, positive, and collaborative team culture; build trust and treat others fairly and consistently.

Benefits

  • Bonus pay based on achievement of performance objectives.
  • Group medical, vision, and dental insurance.
  • Flexible spending and health savings accounts.
  • Life and accident insurance.
  • Adoption, surrogacy, and fertility assistance.
  • Paid parental leave of up to 6 weeks.
  • Short- and long-term disability coverage.
  • Paid time off for vacation, personal needs, and sick time, including up to 17 days of Choice Time Off for a new hire per calendar year, prorated based on hours worked and years of service.
  • Up to 11 paid holidays per calendar year.
  • 401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employee contributions.
  • Training, client relationship management tools, and advanced technology.
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