Practice Director, Government Solutions

Equifax • Clayton, MO

2d

About The Position

The Practice Director manages the ongoing alignment of company products and services with the needs, trends, and preferences of assigned market segments. This role requires a deep understanding of those segments and the ability to develop near- and long-term market plans. The Practice Director serves as a subject matter expert (SME) for internal and external audiences, helping Sales, Product, D&A, Pricing, and other centers of excellence understand government agencies, programs, and policies, and supporting the development of offerings that can grow sustainable market share.

The role builds and uses relationships across federal, state, and industry stakeholders to maintain awareness of key influencers, state operations capabilities, economic shifts, compliance and regulatory issues, and technology advances. Unlike a traditional Solutions Engineer or Technical Solutions Consultant focused on technical validation, demonstrations, and proof-of-concepts, the Practice Director concentrates on policy alignment, agency mission mapping, executive positioning, and deal strategy. The position operates at the intersection of domain policy, executive client advisory, and revenue generation.

The Practice Director partners with Account Executives on complex, high-value public-sector deals, advising government stakeholders and translating policy, regulatory, and funding developments into sales opportunities. The position is listed as full time, with primary locations in Clayton, Missouri, or remote in Illinois, and an estimated travel requirement of 50%.

Requirements

• At least 7 years of experience working with state and federal government agencies, specifically around SNAP, Medicaid, or other means-tested social service programs.
• Bachelor’s degree or equivalent experience.
• Ability to travel an estimated 50% of the time.

Nice To Haves

• Experience in solutions consulting or sales roles.
• Extensive experience with SNAP and/or Medicaid eligibility processes.
• Prior government or Open Banking experience.
• Understanding of technical configurations of state eligibility systems, API implementation, and batch processing.
• Experience in a highly regulated environment.
• Understanding of data sources used in the benefit-eligibility lifecycle.
• Ability to influence within a matrixed organization.
• Experience working in cross-functional teams.
• Consultative, engaging, and dynamic presentation experience.

Responsibilities

• Serve as the subject matter expert for assigned market segments for internal and external audiences.
• Work with internal and external research sources to maintain accurate market-segment profiles and commission or conduct research as needed.
• Support the development of go-to-market plans for assigned segments; provide content and serve as a company speaker.
• Monitor market needs, trends, compliance, and other key influencers, analyze their impact, and proactively recommend corrective action when appropriate.
• Coordinate with Sales, Government Relations, Product Management, Marketing, Finance, and D&A to maintain awareness of capabilities, regulatory shifts, and performance benchmarks.
• Partner with Account Executives on high-value, complex public-sector deals to develop value propositions aligned with agency missions, mandates, and policy drivers.
• Serve as a peer-to-peer executive advisor in discovery, pitch, and strategy meetings with senior government stakeholders, including CIOs, Agency Directors, and Program Managers.
• Identify regulatory, policy, and budget catalysts that may accelerate procurement and deal velocity.
• Translate legislative changes, compliance frameworks, and funding initiatives into actionable sales opportunities.
• Guide positioning against public-sector competitors and incumbent solutions.

Benefits

• Comprehensive compensation and healthcare packages.
• 401k matching.
• Paid time off.
• Organizational growth potential through an online learning platform with guided career tracks.

What This Job Offers

• Job Type: Full-time
• Career Level: Director