Practice Director, Technology

Robert Half•Orlando, FL

3d•Onsite

About The Position

The primary responsibility of the Practice Director is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization. The Practice Director is responsible for driving revenue generating activities/practice group performance, executing operational focus areas, meeting productivity standards, effectively managing time, planning and multi-tasking, and making quality decisions. They must also reach target performance metrics, attract and source talent, train, develop and retain staff, achieve pricing goals, possess expert knowledge of their practice group, and quickly recognize and act upon business trends. Effective communication, promoting a culture of collaboration, motivating and inspiring staff, providing recognition, managing change efforts, and facilitating resolution with internal staff, clients, and candidates are also key. The role involves leading customer retention and expansion strategy, building customer loyalty through superior service, and leading with character, trust, respect, and credibility. The Practice Director promotes and supports an inclusive work environment, accepts responsibility for their actions, creates a positive team culture, strives to understand and support others, follows through on commitments, and treats others fairly and consistently. Business generation, revenue, and pricing goals are based on location. The total headcount for the practice group is up to 4, including the Practice Director.

Requirements

1+ years talent solutions and/or management or equivalent experience required
Proven performance in talent manager/director role
Demonstrated success in business generation, leading and driving business development
Excellent communication, presentation and problem-solving skills
Proficient in MS Office, databases and other technology systems

Nice To Haves

Bachelor’s Degree or equivalent, preferred

Responsibilities

Maintain a consistent above average performance metrics
Provide business generation leadership, motivation and direction to direct reports
Participate in the recruitment of new hires
Effectively communicate with all levels within the organization
Drive revenue generating activities/practice group performance
Execute operational focus areas
Meet productivity standards, individual and staff
Effectively manage time, plan and multi-task
Make quality decisions
Reach target performance metrics, individual and staff
Attract and source talent
Train, develop and retain staff
Achieve pricing goals
Possess expert knowledge of practice group
Quickly recognize and act upon business trends on daily/weekly basis
Communicate effectively (feedback, difficult messages and expectations)
Promote a culture of collaboration
Motivate, inspire and lead by example
Provide recognition and celebrate successes
Manage change efforts
Facilitate resolution with internal staff, clients and candidates
Conduct effective meetings
Lead customer retention and expansion strategy
Build customer loyalty by providing superior service
Lead with character, build trust, respect and credibility through actions and behaviors
Promote and support an inclusive work environment
Be aware of and accept responsibility for own actions and behaviors
Create a positive, collaborative team culture
Strive to understand and support others
Follow through on commitments
Treat others fairly and consistently
Meet business generation, revenue and pricing goals

Benefits

Base salary and bonus pay
Group health insurance benefits (medical, vision, dental)
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy and fertility assistance
Paid parental leave of up to 6 weeks
Short/long term disability
Paid time off for vacation, personal needs, and sick time (up to 17 days per calendar year)
Up to 11 paid holidays per calendar year
401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees