Practice Director - Operational Readiness
About The Position
At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it. Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the possibilities of what we can achieve together. We are 18,000 projects and counting – improving lives and helping shape the growth of sustainable, progressive and inclusive communities. As a Practice Director – Operational Readiness, you are a senior leader responsible for driving growth, delivery excellence, and capability development within your area of practice, with a focus on healthcare environments. You lead strategic accounts and complex operational readiness initiatives, ensuring strong financial performance, high-quality outcomes, and client satisfaction across clinical and operational settings. You act as a trusted advisor to stakeholders, shaping delivery, resourcing, and operational readiness strategies while proactively identifying risks and opportunities across your portfolio. You also play a key role in developing senior and intermediate talent, embedding best practices and quality standards, and strengthening the organization’s market presence through thought leadership and industry engagement within the healthcare sector.
Requirements
- 10+ years of experience delivering large, complex projects or programs, including recognized expertise in healthcare with a preference for acute care environments
- Proven experience leading strategic accounts, client relationships, and business growth initiatives
- Strong financial acumen with experience managing project performance, risk, and profitability
- Demonstrated ability to lead, coach, and develop senior-level professionals
- Established industry network and active engagement in relevant professional or trade associations
- Exceptional leadership, stakeholder management, and strategic thinking skills
Nice To Haves
- Professional Healthcare designation is considered a strong asset
Responsibilities
- Lead strategic healthcare sector accounts and drive growth within the Operational Readiness service line
- Act as Project Executive on complex engagements, ensuring delivery excellence, quality, and client satisfaction
- Oversee financial performance across your portfolio, managing risk, optimizing resources, and achieving strong project outcomes
- Shape and contribute to business development, including strategic pursuits, account planning, and market intelligence
- Establish and continuously improve delivery methodologies, quality standards, and best practices (QMS) including the developing of standardized tools and processes.
- Coach and develop senior and intermediate practitioners, building high-performing, collaborative teams
- Provide expert guidance to stakeholders, influencing decisions on delivery, resourcing, and operational readiness strategy
- Strengthen the organization’s market presence through thought leadership and industry engagement in the healthcare sector
Benefits
- A flexible work environment
- A comprehensive onboarding experience
- Significant professional development, training, and a mentorship program
- A paid volunteer day
- An environment where people feel welcome, heard and included, regardless of their differences
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
